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Virtual queue reporting


(D Dussault) #1

I have the VQ module and does what I need to have only 1 queue instead of 8 but I need to see how many calls were done per virtual queue and can’t seem to have the reporting available for the virtual queues, is it possible to get that information in a report ?

Or at least get the CID Name Prefix from the VQ available in a report so we can see where the calls are from