Viewing active phone lines or monitor parking


How would i go about viewing current calls on phone A on another phone B and have the ability to pick them up from phone B? Basically trying to eliminate transferring since it affect the current workflow.

Thanks in advance

BLFs allow you to subscribe to actions… It sounds like you may be looking for SLA which is not done in FreePBX.

I know in the distro when you set a BLF in the EPM. If one of the user BLF’s I am subscribed to is ringing i can press it to pickup…

thanks jfinstrom. i was also thinking of solving this with Parking the calls. Can BLF be used for park notification ? But i think shared line is what im looking for.