I just purchased a Vega gataeway 60Gv2. I have a tone of grandstream GXW4248’s in the field and since I am a Sangoma partner figured, this should be easy, maybe I can start switching to Sangoma products. The GXW4248’s work very well (even with fax albeit at a slower speed) but the smaller grandstreams (i.e. the HT 2-8 port) units just dont work well. Way too many support calls for not being able to fax in or out reliably. I know, 1st thought is why are you trying to do fax over VoIP. Well there are many cases where I can install Internet via a fiber but cant add a physical analog phone line (without paying ridiculous retail phone rates). I watched a bunch of videos on how to setup the Vega but they were all connecting it as a trunk at a static IP inside the firewall. All my ATA’s are out in the field. I have PBX<->firewall<->Internet<->firewall<->ATA and I configure the grandstreams as follows:
- Enter the IP of my pbx in the provisioning server box
- add an extension in FreePBX with the mac address of grandstream, account number with the gxw4248 template
- reboot grandstream
- IMPORTANT: I did not add any rules or holes in either firewall (I do have responsive firewall enabled on PBX), the grandstream is behind a firewall, in a DHCP WAN and a DHCP LAN IP.
The grandstream boots up and all configured extensions register and life is beautiful. Each extension registers separately under the 1st profile. Thats the way it should be. First unit took maybe an hour or two to find the correct box to enter config, set the right firmware, etc… and get working, each additional one takes me maybe 10-15 minutes to setup (doesnt matter the model)
Now the vega. I spent about 3 days trying to get this thing to register and nada, nothing, buzz…thanks for playing…try again.
Anyone out there setup a VEGA60G as an endpoint, ATA without having to create holes in a firewall with static IP’s, I want remote side to be setup DHCP WAN and DHCP LAN connection through 2 firewalls to my public facing PBX (hundreds of phones and (grandstream) gateway working fine today). The goal here (doesn’t matter how I get there) is to be able to configure the Vega to operate out in the field with each ATA port configured as an independent extension (there are cases where I can have multiple clients on different PBX’s on the same ATA, different ports). The grandstream has 4 accounts/profiles. At a minimum I just need to get 1 account/pbx connected so I can test the Vega’s fax capability. Sangoma’s response was buy a platinum/gold plan and call support. I am a partner trying to sell Sangoma products I should be able to get 15 minutes of support to setup a vega without a gold plan or tell me that I cant use the vega that way.
Can someone please post a link to a video or tell me where and what to configure?