Users dial 9 to get out but when trying to Redial from History it won't allow them to dial out because there is not a 9

General Help
1

I have a FreePBX system where they use 9 to dial out but when they try to redial using the history feature on the Sangoma S705 it won’t allow them because there is not a 9. Is there a dial plan we can use for the phones to add the dial when the try to dial out from the History feature?

2

There shouldn’t be any reason to force dialing prefixes, but if you must:
https://wiki.freepbx.org/pages/viewpage.action?pageId=57411119

3

Yes - don’t specify the ‘9’ and don’t require it for an outside line. With FreePBX, there is no need to specify a digit for getting an outside line. The system is smart enough to get the calls where they need to go when correctly configured.

4

Also due to a new law in place, not sure if its a state one or federal, you MUST make sure you can dial 911 without needing to dial anything before hand.

5

Yup. It was discussed here long ago.

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