User Control Panel

Nucleus · June 12, 2014, 8:26pm

64 bit version of FreePBX DISTRO, Stable-5.211.65-13 (FreePBX 2.11, Linux 6.5 and Asterisk 11)

When I access my server internal IP
Then click on USER CONTROL PANEL
Then log in

Nothing happens.

Just a full blank page.

I access the FreePBX Administration page daily without ever having a problem.

But it’s just impossible to access to the User Control Panel.

I tried FireFox, Chrome and Safari.
Doesn’t seem like a browser related problem.

I tried different users too… nothing works.

I couldn’t find any option that could be related to this in the FreePBX Admin GUI.

Please help

tm1000 · June 13, 2014, 5:04am

Uninstall Endpoint Manager. Not Endpoint, OSS Endpoint Manager.

Then:

rm -Rf /var/www/html/recordings/modules/phonesettings.module

Nucleus · June 12, 2014, 8:27pm

BTW the blank page address is

where XXX is my internal IP

From what I know, the address is correct so why the blank page :’(

tonyclewis · June 14, 2014, 4:48pm

Did you follow what Andrew asked you to do?

Nucleus · June 16, 2014, 11:11pm

Sorry for the late reply!!!

OSS PBX End Point Manager was already disabled.
I uninstalled it.

Then I removed
/var/www/html/admin/recordings/modules/phonesettings.module

Then rebooted

Still doesn’t work

tm1000 · June 17, 2014, 12:12am

Sorry I actually gave you the wrong command:

rm -Rf /var/www/html/recordings/modules/phonesettings.module

This is definitely 100% the issue

Nucleus · June 17, 2014, 4:43pm

aw yisssss!!

It worked!

Thank you very much!

What about the previous command (deleting /var/www/html/admin/recordings/modules/phonesettings.module) ?

Should I restore that somehow or is that alright as well?

tm1000 · June 17, 2014, 4:53pm

The previous command didn’t do a thing. You are good.