User and Device mode - what is the replacement?


new user here so apologies!

I need to use user and device mode as I need hot desking and extension mobility, what is the replacement for U&D as I note that it will cease to exist in some future release?


For hot desking, if you are using phones supported by our Phone Apps and End Point Manager, those modules would cover your needs. The Phone Apps allow you to log out of or into an extension, and the EPM will map the extension and control the assigned users templates for that device.

Unfortunately we’re using 7940’s/7960’s with chan-sccp which I don’t believe is supported by the app.


We’re using 7960’s with sccp so probably not a viable solution according to the supported devices guide.