Used to have the Name in Queues - Now I just have the Extension

Starting to see this when users log into the Queues:

Local/682@from-queue/n
Omar Llanos (Local/612@from-queue/n from SIP/612)

So some logins show the name properly and some show just the extension - they are both logging in the same way - this started after I upgraded the FreePBX Distro and Astierisk to current from the 6.12.x family - I am still using Asterisk 11 (11.21.2)

Anyone else seeing this? Both extensions have names set up in FreePBX - but only one of them shows with the login.