Used custom code in the extensions_custom.conf stoped call recordings

General Help
1

Hi Guys,

I write a custom code for some extension to set restriction on outbound calls.

[deny]
include => app-vmmain
exten => _XXX,1,Dial(SIP/${EXTEN})
exten => _XXXX,1,Dial(SIP/${EXTEN})
exten => _03X.,1,Goto(from-internal,${EXTEN},1)

exten => _1NXXNXXXXXX,1,Playback(invalid)
exten => _+1NXXNXXXXXX,1,Playback(invalid)
exten => _NXXNXXXXXX,1,Playback(invalid)

after that the extensions with this context stopped call recordings even if it’s enabled for them.
Suggestions and expert opinion required.

2

I would guess you are bypassing the normal dial plan context that contains the call recording rule trigger. What are you trying to do? What is your goal?

3

just wanted to limit the Gate Guards extensions to dial to XXX and XXXX and some local mobile dialings.

now the custom context applied extensions are not recording the calls.

4

Try:

[deny]
include => app-vmmain
exten => _XXX,1,Goto(from-internal,${EXTEN},1)
exten => _XXXX,1,Goto(from-internal,${EXTEN},1)
exten => _03X.,1,Goto(from-internal,${EXTEN},1)
exten => _X.,1,Playback(invalid)
exten => _X.,n,Hangup()

Modify the above to include emergency calling for the country the extensions are in.