Upgraded and now all the things are broken

Well, not all the things, but phones are down. I upgraded CentOS and FreePBX here’s the PBX info: PBX Firmware:5.211.65-14
PBX Service Pack:

Anyhow - when I started everything back up, it made me re-authenticate. Wouldn’t allow my old deployment ID, so I got a new on. Had to buy a couple new modules :frowning:

I can call in and it goes to my IVR, but none of the phones work. All have “account not registered”

I tried deleting the user, phone and account and then recreated all. Still same issue.


That is old. I would revert to backup and not do it again without testing.

How long has it been since you updated things?

Updated hardware and OS this weekend.

The only supported upgrade path for the Distro is as shown here:

Starting with 5.211.65-14 you would run scripts incrementally and in order until you get to current.

If I go to the Updates section, here’s what I’m seeing.

Current PBX Version:
Current System Version:5.211.65-14

I will update

FreePBX 14 with Distro firmware 5.211? I would not even attempt to proceed with this combination, just restore from a good backup from before your upgrade.