UPGRADE from (too) OLD ver 1.8.20.1 to ver 14. How is that possible?

Can you determine the webroot param on the old system? It will be in Advanced Settings.

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Try from a shell:-

fwconsole set AMPWEBROOT /var/www/html

@dicko exactly the same output as before. nothing…

Post the issue of :-

grep -i web /etc/amportal.conf

and

ls -l /var/www/

Your ampwebroot parameter is set to a non-default value, an edge case not anticipated by the 15 backup module. Open a ticket on this pls, issue link at top of page.

I am about 90% sure this value is stored somewhere in mysql, but I don’t know where. I will look for it later when I have time.

@dicko

You are better off doing as @lgaetz just suggested, and file a bug.

mysql
update asterisk.freepbx_settings SET `value`="" where `keyword` LIKE "AMPWEBROOT";

did it here is the output

and is fwconsole working now? Don’t leave us hanging dood!

i did fwconsole start and this is the output. i think it doesnt connect to Asterisk.
how do we proceed ?

Is asterisk running? Does the manager password in Advanced Settings match the secret in /etc/asterisk/manager.conf?

hi thanks for returning to the post. no asterisk is not starting/running and i cannot access the manager.conf. permission denied.

@jcolp based on your asterisk knowledge can you please assist on how to access and edit permissions on asterisk.conf file ? it says permissions denied

Permissions issues are usually fixed by logging in as root and running:

fwconsole chown

Hi @dgiannelis,

I will respectfully ask you to stop harassing people here. I already asked you once to please stop messaging me in private, instead of creating a public post. Now you messaged me again.

I am hanging out here whenever I can, please stop poking people, this will only turn us away from assisting you.

Thank you

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Hi @dgiannelis

I’m getting PMs as well which needs to stop.

Also I had asked you to open bug for the issue you discovered, which I don’t see in the issue tracker. Provide a link please.

Hi i did the fwconsole chown and this is the output

also this is the ticket link created 18hours ago [FREEPBX-21351] ampwebroot parameter is set to a non-default value - Sangoma Issue Tracker

please accept my apologies for the pm. i wouldnt think its such an issue… i did send it because you said something like dont leave us hanging around here 3-4 minutes after an instruction you provided hence i stayed more than 4 hours last night hoping for your assistance…
anyways my apologies again for the pm

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