Upgrade from 2.11 to 15: After move: "manager.c:3560 authenticate: 127.0.0.1 failed to authenticate as 'amanager'"

FreePBX Installation / Upgrade
1

I did a complete backup on the old one then restored to 15.

Looking at the original 2.11 PBX, I see someone changed Asterisk Manager User to “amanager.”

Now on the newest FreePBX 15, I cannot even reach the advanced settings, so I went into manager.conf, manager_additonal.conf, and manager_custom.conf and see there is no [amanager] section.

I added [amanager] section in manager_custom.conf, but still I am getting the same issue in FreePBX, “can not connect to asterisk.”

Any more ideas?

Thanks!

2

The Asterisk Manger settings in Advanced Settings needs to match the content of /etc/asterisk/manager.conf

Or from the Command line:

# cat /etc/asterisk/manager.conf
   *snip
[admin]
secret = password
   *snip
# fwconsole setting AMPMGRUSER admin
# fwconsole setting AMPMGRPASS password
3

Yes, I am aware of that. “amanager” is from the old PBX version 2.11.

There is an [admin] section, but as shown from the log/CLI output, it is looking for “amanager” which I have added, but still I am getting the same message. Hence why I am asking about anything I am missing about this.

4

I don’t know what was done on the system you migrated from, but the correct config for FreePBX AMI credentials is as in manager.conf. It will probably be the admin user and the secret is as generated

5

The [admin] section is there, but I cannot access the Advanced Settings to make changes.

Anything else?

6

Or from the Command line:

# cat /etc/asterisk/manager.conf
   *snip
[admin]
secret = password
   *snip
# fwconsole setting AMPMGRUSER admin
# fwconsole setting AMPMGRPASS password
7

I am not sure what you are getting at with that.

Using “nano /etc/asterisk/manager.conf”

I added from the old PBX

[amanager]
secret =xxxxx
…
…

8

You have an admin section already in manager.conf so the only thing you need to do is run the fwconsole commands with the AMI credentials.

# fwconsole setting AMPMGRUSER admin
# fwconsole setting AMPMGRPASS password
1 Like
9

Thanks a lot, and for the clarification! Learn something new about this all the time!

1 Like
10

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