I recently updated 3 of my pbx servers using module admin, and included in those updates were cdr, and ucp.
After the updates and reload my cdr reports no longer show caller id information other then the numbers dialed
both outside and inside. Is there anything I can do to get cdr reports working again.
Just a followup to this thread, I installed the latest updates today Wednesday 09/07/2016 and they included cdr, and ucp updates. Neither update corrected the issues that I am having. It would be nice to see a name back in the cdr report page and not just tel numbers and extension numbers.
I can confirm that the caller ID name is no longer showing after the updates in the last few days. The CID look may or may not be failing, but the updates did cause this to stop showing the CID name information. Confirmed on multiple servers.
I can narrow down the exact day (September 2nd) and confirm this on 3 different servers. On this day, half of my CDR’s include the caller name info, and after the updates, the rest of the day the CID name and Extension names are missing.