I have updated from 6.12.65-30 manually running each script (all 15 with reboots) and now I am no longer able to log into the PBX system via the gui. I have try the amportal a u xxxxxxxxxxxx trick but it does not work.
I checked what versions each module is on and found a few of them were on 12.xxx still, manually updated them via the cli.
Any suggestions on where to start troubleshoot this issue?
update: used the new way to unlock and received the following:
fwconsole unlock cvukpqfgmkr7vv1t9lom3sk761
Unlocking: cvukpqfgmkr7vv1t9lom3sk761
It never actually sai “session Should be unlocked now”
I done a bit more research and I am still unable to log in via the GUI or unlock via SSH
Checked different logs the only thing i can find is inside the freepbx.log (/var/log/asterisk/) is
"[NOTIFICATION]-[framework]-[TIMEZONE] - Unable to set timezone Unable to set timezone (Unable to set timezone to US/Eastern because PHP does not support that timezone,…" repeated through out the entire log.
I reviewed the logs in the /var/log/pbx/upgrade and there are no errors.
Anyone have suggestions or a way to pull off all the settings via WinSCP so I can do a restore and move everything back over?
Things I have tried:
Log in via https;//
ran fwconsole chown
verified all modules are up to date
searched logs, httpd:access, error, no real errors
rebooted many times
What happens when you go the GUI in a web browser. Do you see login attempt or anything in http access logs. Hard to help you with no logs being pasted
Thank you for the reply. I am not sure which logs you would like to see because the ones i looked at them it didn’t seem to show any errors. Let me know and I’ll get them posted.
The GUI will pull up, I can click on the “administration”, it will prompt me for username and password, I enter it in, page refreshes and reports back bad username and password.
Tried unlocking with SSH, cmd just shows “unlocking:xxxxxxxxxxxx” but will never report back saying it is unlocked. Refresh page and it still does not log in.
Turned off iptables and fwconsole firewall same result.
From what I can tell, the GUI just doesn’t know how/where to authenticate too.