UPC Contact problem

I am Having problem with setting the correct permission for user to add contacts when they are in UCP.
users are able to create their own group and contacts within the group they created but users are unable to create groups they are in.
User X , is in the Support Group, while they are able to view all the contacts within the support Group but they are not able to add new contacts.
Did I set the wrong permission for the users? or what are the regular way for users to use UCP contact.
My hope is that Users in X department can add their own contacts within their group, so that whenever the callers called , callers’ Display Name is showed on the phone.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.