How would I go about setting up a dial plan that if no one in a ring group answers an extension freepbx asks the caller to pick who they want to leave a message for. So … " No one is available to take your call. To leave a message for Tom press 1. To leave a message for Dick press 2. To Leave a message for Harry press 3. Or to leave a general message wait for the tone."
Do I need to use the IVR module?
Any help would be appreciated.
Read the wiki in regards to the IVR? Yes. Figured that was what I would have to use to do what I want. Wasn’t sure though if it would give the receiver a chance to answer the phone before the IVR kicked in or not. Sorry, I’m pretty new to Freepbx. “failover destination of the RG” what is the RG?