A softphone extension works perfectly well but when switched off the caller get a busy tone.
Asterisk status is correct Endpoint: 226/226 Unavailable
If I set a destination unavailable announcement it never plays
if I set a destination busy announcement it plays.
Any ideas how do I fix this please.
FreePBX 13.0.197
Extension 226 This device uses PJSIP technology listening on Port 5060 (UDP)