Unable to update

[defres (Garry Winer)]

I have FreePBX 10.13.66-2 and am using the System Admin module. I am trying to update to the latest version and am getting errors:
2015-12-29 01:00:01: () Update already in progress (locked)2015-12-30 01:00:01: () Update already in progress (locked)2015-12-31 01:00:02: () Update already in progress (locked)2016-01-01 01:00:01: () Update already in progress (locked)2016-01-02 01:00:01: () Update already in progress (locked)

I have tried to reboot the server and still get the same error. All my modules are up to the latest version, however I can not get the system to update to the latest version.

[Marbled (Nicolas Riendeau)]

Hi!

It sounds like you are having a problem similar to this:

Update stuck

I scheduled an automatic update for last night but when I logged in to check it this morning I find it is stuck. It’s attempting to update from 6.12.65-28 to 6.12.65-29. The upgrade log for 6.12.65-29 has the following entries: Sat Nov 21 22:00:07 PST 2015 This appears to be a FreePBX Distro system as it has a Distro Version of 6.12.65-28 VARIABLES SET FOR UPGRADE asterisk=Asterisk 11.18.0 built by root @ jenkins-builder1.schmoozecom.net on a x86_64 running Linux on 2015-06-08 13:11:11 UTC …

I have a feeling that, like in that situation, you have files left from a previous failed installation which are “locking” you out from running an update script again until they are out of the way…

I hope that you have backups before even if you find out what they are and are able to run the rest of the script there is a possibility that your installation might be hosed…

Good luck and have a nice day!

Nick

PS: Personally I have always had better luck running the update scripts manually…

[tonyclewis (Tony Lewis)]

from the CLI issue
/usr/sbin/sysadmin_update_system --unlock

[defres (Garry Winer)]

That fixed the issue. Thanks very much for your assistance. My system is now fully updated to the latest version.

[brk]

@tonyclewis

/usr/sbin/sysadmin_update_system --unlock

Thank you! Fixed a stuck update for me as well! It said started HA maintenance mode (I don’t have HA) and stopped there.

[philparker (Phil)]

Worked for me as well. What whould cause this? I poked around to see in any of the temp files and logs and found noting. The upgrade that this happened on was between 10.13.66-17 -> 10.13.66-18.

[tellur23 (Tim Müller)]

@tonyclewis

/usr/sbin/sysadmin_update_system --unlock

Thank you for posting this solution, had the same problem during my last update and this command resolved it!

[mbello (Marcelo)]

Thanks, worked for me too!

[atcom (atcomsystems.ca)]

I also just noticed this issue on a 10.13.66-17 system with auto-updates turned on.

[mabbaticchio (Marc Abbaticchio)]

Tony to the rescue once again!
Thanks.

[jervin (John Ervin)]

One note, when doing the “/usr/sbin/sysadmin_update_system --unlock” command, be logged in as root not your own account.