Unable to receive virtual faxes

Can someone please help me identify why faxes are not being received?

The call is received off the Vega gateway and I point the inbound number to the Fax receipient, but everytime, I do not receive the faxes. :frowning:

I have this working in another deployment on the Vega with the same settings, so struggling to see the issue here:

-- Goto (ext-fax,11139,1)
-- Executing [[email protected]:1] Set("PJSIP/to_vega100-0000093f", "FAX_FOR=Service Clients Fax (11139)") in new stack
-- Executing [[email protected]:2] NoOp("PJSIP/to_vega100-0000093f", "Receiving Fax for: Service Clients Fax (11139), From: "0014803836933" <0014803836933>") in new stack
-- Executing [[email protected]:3] Set("PJSIP/to_vega100-0000093f", "FAX_RX_USER=11139") in new stack
-- Executing [[email protected]:4] Set("PJSIP/to_vega100-0000093f", "FAX_RX_EMAIL_LEN=23") in new stack
-- Executing [[email protected]:5] Goto("PJSIP/to_vega100-0000093f", "s,receivefax") in new stack
-- Goto (ext-fax,s,3)
-- Executing [[email protected]:3] StopPlayTones("PJSIP/to_vega100-0000093f", "") in new stack
-- Executing [[email protected]:4] Set("PJSIP/to_vega100-0000093f", "FAXOPT(localstationid)=Froneri") in new stack
-- Executing [[email protected]:5] ReceiveFAX("PJSIP/to_vega100-0000093f", "/var/spool/asterisk/fax/1585063324.2729.tif,f") in new stack
-- Channel 'PJSIP/to_vega100-0000093f' receiving FAX '/var/spool/asterisk/fax/1585063324.2729.tif'
   > 0x7f00a81c2120 -- Strict RTP learning complete - Locking on source address 10.194.240.250:10086
   -- Executing [[email protected]:6] ExecIf("PJSIP/to_vega100-0000093f", "1?Set(FAXSTATUS="FAILED: error: Disconnected after permitted retries statusstr: Disconnected after permitted retries")") in new stack
-- Executing [[email protected]:7] Hangup("PJSIP/to_vega100-0000093f", "") in new stack
  == Spawn extension (ext-fax, s, 7) exited non-zero on 'PJSIP/to_vega100-0000093f'
-- Executing [[email protected]:1] GotoIf("PJSIP/to_vega100-0000093f", "1?failed") in new stack
-- Goto (ext-fax,h,104)
-- Executing [[email protected]:104] NoOp("PJSIP/to_vega100-0000093f", "FAX "FAILED: error: Disconnected after permitted retries statusstr: Disconnected after permitted retries" for: Service Clients Fax (11139) , From: "0014803836933" <0014803836933>") in new stack
-- Executing [[email protected]:105] Macro("PJSIP/to_vega100-0000093f", "hangupcall,") in new stack
-- Executing [[email protected]:1] GotoIf("PJSIP/to_vega100-0000093f", "1?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [[email protected]:3] ExecIf("PJSIP/to_vega100-0000093f", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [[email protected]:4] NoOp("PJSIP/to_vega100-0000093f", " montior file= ") in new stack
-- Executing [[email protected]:5] GotoIf("PJSIP/to_vega100-0000093f", "1?skipagi") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [[email protected]:7] Hangup("PJSIP/to_vega100-0000093f", "") in new stack
  == Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'PJSIP/to_vega100-0000093f' in macro 'hangupcall'
  == Spawn extension (ext-fax, h, 105) exited non-zero on 'PJSIP/to_vega100-0000093f'

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.