Unable to provision Polycom 501 phones with EPM

I got the endpoint manager from FreePBX. I have added the firmware/bootloader for the 501 and in EPM in firmware slot 1 put in 1.05 and in firmware slot 2 put in 1.04, I have also checked off “Use upgrader bootrom for looping phones.” But the phone in question still loops.

What am I doing wrong here?

found the error. have to make sure the template is correct.