Unable to make outbound calls


(Peter) #1

Hello,
Please I am unable to make calls out, I have been at this for days now and made sure all the steps were followed.

Here is my paste, https://pastebin.com/JW601PRd
Please help


(Lorne Gaetz) #2

Looks like you don’t have an outbound route with a dial pattern matching the number you’re dialing.


(Peter) #3

Thank you for your quick response.

I setup an outbound route with dial pattern XXXXXXXXXXX to fit the numbers I call out ie 11 digit numbers.

What else could be wrong?


(Lorne Gaetz) #4

Do you have trunks selected for that route?


(Peter) #5

Wow you are a genius, how did I skip that?

Thank you so much, it works now.

It totally skipped my mind.:raised_hands:t5::raised_hands:t5:


(system) closed #6

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