Unable to make calls on secondary outbound routes

Hi Guys,

Hope someone can help me here. I had ran some updates that were prompted on my 2.10 system a couple of days ago. We have noticed that all the secondary, tertiary etc outbound routes now don’t work. These routes are for international dialing. For some reason the call comes back with “cannot be completed as dialed” . Initially i thought the custom contexts module was playing the fool and thus completely removed it. But that didn’t resolve the issue.

– Executing [[email protected]:1] ResetCDR(“SIP/6766-0000153b”, “”) in new stack
– Executing [[email protected]:2] NoCDR(“SIP/6766-0000153b”, “”) in new stack
– Executing [[email protected]:3] Progress(“SIP/6766-0000153b”, “”) in new stack
– Executing [[email protected]:4] Wait(“SIP/6766-0000153b”, “1”) in new stack
– Executing [[email protected]:5] Progress(“SIP/6766-0000153b”, “”) in new stack
– Executing [[email protected]:6] Playback(“SIP/6766-0000153b”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
– <SIP/6766-0000153b> Playing ‘silence/1.gsm’ (language ‘en’)
– <SIP/6766-0000153b> Playing ‘cannot-complete-as-dialed.gsm’ (language ‘en’)

interesting this is if i put the dial plan 91XXXXXXXXX. or 9011XXXXXXX. in the main (first) outbound route i am able to dial out. It’s a weird issue and not sure where to look first as i’m pretty sure it is not a configuration issue as it was all configured and working and the only change was the modules were updated.