Unable to listen to calls in a browser

I am no longer able to listen to calls in a browser when running CDR reports. When I try, I get the following error:

Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
File:/var/www/html/admin/libraries/media/Media/Driver/Drivers/AsteriskShell.php:170

I am able to download the file and play it on my computer without any problems. This is a new issue as I’ve been able to do it in a browser in the past.

Any suggestions or thoughts?

Thanks in advance.

Make sure asterisk is running as asterisk or the same user apache is using.

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