Unable to leave Voicemail


Version: FreePBX 15 (latest)
I am unable to leave a voicemail. After saying a few words I get “I am sorry, there is an error”. I don’t even get to the # pound sign. Settings are as default.



probably want to post the asterisk logs for the time when you try to leave a vm.


(Dave Burgess) #3

Also, a quick log into the Asterisk server and use ‘fwconsole chown’ might solve your problem as well.


check for ‘weirdness’ in /etc/asterisk/voicemail.conf like unpaired quotes or strange lines that don’t make sense


Also verify not out of disk space!


Thanks guys for the prompt responses. It turned out to be the default VM setting “max silence”. It was 2 Milliseconds. Changed to 3000 and fixed it.


(Dave Burgess) #7

Just so we’re clear - the default for that setting is not 2ms. That would do it, but the default isn’t 2ms.