We have a deployment of FreePBX 2.11 where a single extension (2200) is not able to call another extension (2291). Every other phone in the system can call 2291 with no problem but when 2200 tries it goes straight to voicemail. The blacklist feature code was disabled when the system was installed.
2200 is a Yealink T28
2291 Panasonic KX-TGP500B04-I do not see a native blacklist feature.
These are the errors we see in the log when 2200 tries to dial 2291:
[2014-06-26 16:22:12] WARNING[5363]: ccss.c:834 ast_set_ccbs_available_timer: 0 is an invalid value for ccbs_available_timer. Retaining value as 4800
– Executing [agent_config@sub-ccss:4] Set(“SIP/2200-00000ffa”, “CALLCOMPLETION(ccnr_available_timer)=”) in new stack
[2014-06-26 16:22:12] WARNING[5363]: ccss.c:804 ast_set_ccnr_available_timer: 0 is an invalid value for ccnr_available_timer. Retaining value as 7200
– Executing [agent_config@sub-ccss:5] Set(“SIP/2200-00000ffa”, “CALLCOMPLETION(cc_callback_macro)=ccss-default”) in new stack
– Executing [agent_config@sub-ccss:6] ExecIf(“SIP/2200-00000ffa”, “1?Set(CALLCOMPLETION(cc_recall_timer)=)”) in new stack
[2014-06-26 16:22:12] WARNING[5363]: ccss.c:819 ast_set_cc_recall_timer: 0 is an invalid value for ccnr_available_timer. Retaining value as 20
[2014-06-26 16:22:12] WARNING[3136]: chan_sip.c:20971 handle_response_invite: Received response: “Forbidden” from ‘“Operator” sip:[email protected];tag=as0a4032cc’
I have rebuilt 2200 and the problem still persists.