Unable to create channel type VIRTUAL

Hello,

We are running both chan SIP and PJSIP. I have gone back and forth changing the ports for both and have settled on PJSIP at 5060. Still using chan SIP for trunks.

Prior to implementing PJSIP I set up two extensions as a virtual extensions to receive faxes. I just set up a 3rd extension exactly the same fashion, but no joy.

I keep seeing for calls to this new extension showing

2019-07-24 17:26:16] WARNING[7532][C-00000007]: channel.c:6343 ast_request: No channel type registered for ‘VIRTUAL’

[2019-07-24 17:26:16] WARNING[7532][C-00000007]: app_dial.c:2527 dial_exec_full: Unable to create channel of type ‘VIRTUAL’ (cause 66 - Channel not implemented)

The other 2 virtual extensions work perfectly using as VIRTUAL extensions.

Somebody please point me in a direction to resolve this.

Thank you very much

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