Unable to call，Everyone is busy

hiastar_alex · May 16, 2018, 3:58am

Hi all:
freepbx 14
asterisk 13
I use freepbx14 to connect sip trunk lines, AsteriskCLI input sip show peers shows the connection is normal. My outgoing and incoming routing configuration is not wrong.When I am outgoing and incoming, return busy tone and CLI does not have any messages when incoming.what should i do？

The follow is cli print log:
===========================================================================
6 sip peers [Monitored: 2 online, 4 offline Unmonitored: 0 online, 0 offline]
** == Using SIP RTP TOS bits 184**
** == Using SIP RTP CoS mark 5**
** – Executing [10086@from-internal:1] Macro(“SIP/4080-00000002”, “user-callerid,LIMIT”) in new stack**
** – Executing [s@macro-user-callerid:1] Set(“SIP/4080-00000002”, “TOUCH_MONITOR=1526440701.2”) in new stack**
** – Executing [s@macro-user-callerid:2] Set(“SIP/4080-00000002”, “AMPUSER=4080”) in new stack**
** – Executing [s@macro-user-callerid:3] GotoIf(“SIP/4080-00000002”, “0?report”) in new stack**
** – Executing [s@macro-user-callerid:4] ExecIf(“SIP/4080-00000002”, “1?Set(REALCALLERIDNUM=4080)”) in new stack**
** – Executing [s@macro-user-callerid:5] Set(“SIP/4080-00000002”, “AMPUSER=4080”) in new stack**
** – Executing [s@macro-user-callerid:6] GotoIf(“SIP/4080-00000002”, “0?limit”) in new stack**
** – Executing [s@macro-user-callerid:7] Set(“SIP/4080-00000002”, “AMPUSERCIDNAME=4080”) in new stack**
** – Executing [s@macro-user-callerid:8] GotoIf(“SIP/4080-00000002”, “0?report”) in new stack**
** – Executing [s@macro-user-callerid:9] Set(“SIP/4080-00000002”, “AMPUSERCID=4080”) in new stack**
** – Executing [s@macro-user-callerid:10] Set(“SIP/4080-00000002”, “__DIAL_OPTIONS=Ttr”) in new stack**
** – Executing [s@macro-user-callerid:11] Set(“SIP/4080-00000002”, “CALLERID(all)=“4080” <4080>”) in new stack**
** – Executing [s@macro-user-callerid:12] GotoIf(“SIP/4080-00000002”, “0?limit”) in new stack**
** – Executing [s@macro-user-callerid:13] ExecIf(“SIP/4080-00000002”, “1?Set(GROUP(concurrency_limit)=4080)”) in new stack**
** – Executing [s@macro-user-callerid:14] ExecIf(“SIP/4080-00000002”, “0?Set(CHANNEL(language)=)”) in new stack**
** – Executing [s@macro-user-callerid:15] NoOp(“SIP/4080-00000002”, “Macro Depth is 1”) in new stack**
** – Executing [s@macro-user-callerid:16] GotoIf(“SIP/4080-00000002”, “1?report2:macroerror”) in new stack**
** – Goto (macro-user-callerid,s,18)**
** – Executing [s@macro-user-callerid:18] GotoIf(“SIP/4080-00000002”, “1?continue”) in new stack**
** – Goto (macro-user-callerid,s,36)**
** – Executing [s@macro-user-callerid:36] Set(“SIP/4080-00000002”, “CALLERID(number)=4080”) in new stack**
** – Executing [s@macro-user-callerid:37] Set(“SIP/4080-00000002”, “CALLERID(name)=4080”) in new stack**
** – Executing [s@macro-user-callerid:38] GotoIf(“SIP/4080-00000002”, “0?cnum”) in new stack**
** – Executing [s@macro-user-callerid:39] Set(“SIP/4080-00000002”, “CDR(cnam)=4080”) in new stack**
** – Executing [s@macro-user-callerid:40] Set(“SIP/4080-00000002”, “CDR(cnum)=4080”) in new stack**
** – Executing [s@macro-user-callerid:41] Set(“SIP/4080-00000002”, “CHANNEL(language)=en”) in new stack**
** – Executing [s@macro-user-callerid:42] GosubIf(“SIP/4080-00000002”, “0?app-check-classofservce,s,1()”) in new stack**
** – Executing [10086@from-internal:2] Set(“SIP/4080-00000002”, “ROUTEUSER=4080”) in new stack**
** – Executing [10086@from-internal:3] Set(“SIP/4080-00000002”, “ROUTEUSER=4080”) in new stack**
** – Executing [10086@from-internal:4] GotoIf(“SIP/4080-00000002”, “1?notblind”) in new stack**
** – Goto (from-internal,10086,7)**
** – Executing [10086@from-internal:7] GotoIf(“SIP/4080-00000002”, “1?restrictedroute-c4ca4238a0b923820dcc509a6f75849b,10086,2:outbound-allroutes,10086,2”) in new stack**
** – Goto (restrictedroute-c4ca4238a0b923820dcc509a6f75849b,10086,2)**
** – Executing [10086@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:2] Gosub(“SIP/4080-00000002”, “sub-record-check,s,1(out,10086,dontcare)”) in new stack**
** – Executing [s@sub-record-check:1] GotoIf(“SIP/4080-00000002”, “0?initialized”) in new stack**
** – Executing [s@sub-record-check:2] Set(“SIP/4080-00000002”, “__REC_STATUS=INITIALIZED”) in new stack**
** – Executing [s@sub-record-check:3] Set(“SIP/4080-00000002”, “NOW=1526440701”) in new stack**
** – Executing [s@sub-record-check:4] Set(“SIP/4080-00000002”, “__DAY=16”) in new stack**
** – Executing [s@sub-record-check:5] Set(“SIP/4080-00000002”, “__MONTH=05”) in new stack**
** – Executing [s@sub-record-check:6] Set(“SIP/4080-00000002”, “__YEAR=2018”) in new stack**
** – Executing [s@sub-record-check:7] Set(“SIP/4080-00000002”, “__TIMESTR=20180516-111821”) in new stack**
** – Executing [s@sub-record-check:8] Set(“SIP/4080-00000002”, “__FROMEXTEN=4080”) in new stack**
** – Executing [s@sub-record-check:9] Set(“SIP/4080-00000002”, “__MON_FMT=wav”) in new stack**
** – Executing [s@sub-record-check:10] NoOp(“SIP/4080-00000002”, “Recordings initialized”) in new stack**
** – Executing [s@sub-record-check:11] ExecIf(“SIP/4080-00000002”, “0?Set(ARG3=dontcare)”) in new stack**
** – Executing [s@sub-record-check:12] Set(“SIP/4080-00000002”, “REC_POLICY_MODE_SAVE=”) in new stack**
** – Executing [s@sub-record-check:13] ExecIf(“SIP/4080-00000002”, “0?Set(REC_STATUS=NO)”) in new stack**
** – Executing [s@sub-record-check:14] GotoIf(“SIP/4080-00000002”, “3?checkaction”) in new stack**
** – Goto (sub-record-check,s,17)**
** – Executing [s@sub-record-check:17] GotoIf(“SIP/4080-00000002”, “1?sub-record-check,out,1”) in new stack**
** – Goto (sub-record-check,out,1)**
** – Executing [out@sub-record-check:1] NoOp(“SIP/4080-00000002”, “Outbound Recording Check from 4080 to 10086”) in new stack**
** – Executing [out@sub-record-check:2] Set(“SIP/4080-00000002”, “RECMODE=dontcare”) in new stack**
** – Executing [out@sub-record-check:3] ExecIf(“SIP/4080-00000002”, “1?Goto(routewins)”) in new stack**
** – Goto (sub-record-check,out,7)**
** – Executing [out@sub-record-check:7] Gosub(“SIP/4080-00000002”, “recordcheck,1(dontcare,out,10086)”) in new stack**
** – Executing [recordcheck@sub-record-check:1] NoOp(“SIP/4080-00000002”, “Starting recording check against dontcare”) in new stack**
** – Executing [recordcheck@sub-record-check:2] Goto(“SIP/4080-00000002”, “dontcare”) in new stack**
** – Goto (sub-record-check,recordcheck,3)**
** – Executing [recordcheck@sub-record-check:3] Return(“SIP/4080-00000002”, “”) in new stack**
** – Executing [out@sub-record-check:8] Return(“SIP/4080-00000002”, “”) in new stack**
** – Executing [10086@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:3] ExecIf(“SIP/4080-00000002”, “0 ?Set(CDR(accountcode)=)”) in new stack**
** – Executing [10086@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:4] Set(“SIP/4080-00000002”, “MOHCLASS=default”) in new stack**
** – Executing [10086@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:5] Set(“SIP/4080-00000002”, “_NODEST=”) in new stack**
** – Executing [10086@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:6] Macro(“SIP/4080-00000002”, “dialout-trunk,3,10086,off”) in new stack**
** – Executing [s@macro-dialout-trunk:1] Set(“SIP/4080-00000002”, “DIAL_TRUNK=3”) in new stack**
** – Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/4080-00000002”, “0?sub-pincheck,s,1()”) in new stack**
** – Executing [s@macro-dialout-trunk:3] GotoIf(“SIP/4080-00000002”, “0?disabletrunk,1”) in new stack**
** – Executing [s@macro-dialout-trunk:4] Set(“SIP/4080-00000002”, “DIAL_NUMBER=10086”) in new stack**
** – Executing [s@macro-dialout-trunk:5] Set(“SIP/4080-00000002”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack**
** – Executing [s@macro-dialout-trunk:6] Set(“SIP/4080-00000002”, “OUTBOUND_GROUP=OUT_3”) in new stack**
** – Executing [s@macro-dialout-trunk:7] Set(“SIP/4080-00000002”, “DIAL_TRUNK_OPTIONS=T”) in new stack**
** – Executing [s@macro-dialout-trunk:8] GotoIf(“SIP/4080-00000002”, “1?nomax”) in new stack**
** – Goto (macro-dialout-trunk,s,10)**
** – Executing [s@macro-dialout-trunk:10] GotoIf(“SIP/4080-00000002”, “0?skipoutcid”) in new stack**
** – Executing [s@macro-dialout-trunk:11] Macro(“SIP/4080-00000002”, “outbound-callerid,3”) in new stack**
** – Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERPRES(name-pres)=)”) in new stack**
** – Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERPRES(num-pres)=)”) in new stack**
** – Executing [s@macro-outbound-callerid:3] ExecIf(“SIP/4080-00000002”, “0?Set(REALCALLERIDNUM=4080)”) in new stack**
** – Executing [s@macro-outbound-callerid:4] GotoIf(“SIP/4080-00000002”, “1?normcid”) in new stack**
** – Goto (macro-outbound-callerid,s,7)**
** – Executing [s@macro-outbound-callerid:7] Set(“SIP/4080-00000002”, “USEROUTCID=”) in new stack**
** – Executing [s@macro-outbound-callerid:8] Set(“SIP/4080-00000002”, “EMERGENCYCID=”) in new stack**
** – Executing [s@macro-outbound-callerid:9] Set(“SIP/4080-00000002”, “TRUNKOUTCID=”) in new stack**
** – Executing [s@macro-outbound-callerid:10] GotoIf(“SIP/4080-00000002”, “1?trunkcid”) in new stack**
** – Goto (macro-outbound-callerid,s,15)**
** – Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERID(all)=)”) in new stack**
** – Executing [s@macro-outbound-callerid:16] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERID(all)=)”) in new stack**
** – Executing [s@macro-outbound-callerid:17] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERID(all)=)”) in new stack**
** – Executing [s@macro-outbound-callerid:18] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack**
** – Executing [s@macro-outbound-callerid:19] ExecIf(“SIP/4080-00000002”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack**
** – Executing [s@macro-outbound-callerid:20] Set(“SIP/4080-00000002”, “CDR(outbound_cnum)=4080”) in new stack**
** – Executing [s@macro-outbound-callerid:21] Set(“SIP/4080-00000002”, “CDR(outbound_cnam)=4080”) in new stack**
** – Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/4080-00000002”, “0?sub-flp-3,s,1()”) in new stack**
** – Executing [s@macro-dialout-trunk:13] Set(“SIP/4080-00000002”, “OUTNUM=10086”) in new stack**
** – Executing [s@macro-dialout-trunk:14] Set(“SIP/4080-00000002”, “custom=SIP/test”) in new stack**
** – Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/4080-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack**
** – Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/4080-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack**
** – Executing [s@macro-dialout-trunk:17] Macro(“SIP/4080-00000002”, “dialout-trunk-predial-hook,”) in new stack**
** – Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/4080-00000002”, “”) in new stack**
** – Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/4080-00000002”, “0?skipcrm”) in new stack**
** – Executing [s@macro-dialout-trunk:19] Set(“SIP/4080-00000002”, “__CRM_DIRECTION=OUTBOUND”) in new stack**
** – Executing [s@macro-dialout-trunk:20] Set(“SIP/4080-00000002”, “__CRM_DESTINATION=10086”) in new stack**
** – Executing [s@macro-dialout-trunk:21] Set(“SIP/4080-00000002”, “__CRM_SOURCE=4080”) in new stack**
** – Executing [s@macro-dialout-trunk:22] AGI(“SIP/4080-00000002”, “sangomacrm.agi”) in new stack**
** – Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi**
sangomacrm.agi: LINKEDID: 1526440701.2
sangomacrm.agi: SOURCE: 4080
sangomacrm.agi: DESTINATION: 10086
sangomacrm.agi: DIRECTION: OUTBOUND
sangomacrm.agi: EXTTOCALL: **
sangomacrm.agi: START
sangomacrm.agi: SCRIPT: php /var/www/html/admin/modules/sangomacrm/importOne.php ‘eyJ1dWlkIjoiMTUyNjQ0MDcwMS4yIiwic291cmNlIjoiNDA4MCIsImRlc3RpbmF0aW9uIjoiMTAwODYiLCJkaXJlY3Rpb24iOiJPVVRCT1VORCIsInR5cGUiOiJTVEFSVCIsInp1bHVfdHlwZSI6IiIsImV4dHRvY2FsbCI6IiIsImNudW0iOiI0MDgwIiwiY25hbSI6IjQwODAiLCJjYWxscG9wIjpmYWxzZSwidm9pY2VtYWlsIjoiIn0=’ > /dev/null 2>&1 &
** – <SIP/4080-00000002>AGI Script sangomacrm.agi completed, returning 0
** – Executing [s@macro-dialout-trunk:23] Set(“SIP/4080-00000002”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack**
** – Executing [s@macro-dialout-trunk:24] NoOp(“SIP/4080-00000002”, “CRM Finished”) in new stack**
** – Executing [s@macro-dialout-trunk:25] GotoIf(“SIP/4080-00000002”, “0?bypass,1”) in new stack**
** – Executing [s@macro-dialout-trunk:26] ExecIf(“SIP/4080-00000002”, “1?Set(CONNECTEDLINE(num,i)=10086)”) in new stack**
** – Executing [s@macro-dialout-trunk:27] ExecIf(“SIP/4080-00000002”, “1?Set(CONNECTEDLINE(name,i)=CID:4080)”) in new stack**
** – Executing [s@macro-dialout-trunk:28] ExecIf(“SIP/4080-00000002”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)4080)”) in new stack**
** – Executing [s@macro-dialout-trunk:29] GotoIf(“SIP/4080-00000002”, “0?customtrunk”) in new stack**
** – Executing [s@macro-dialout-trunk:30] Dial(“SIP/4080-00000002”, “SIP/test/10086,300,T”) in new stack**
** == Using SIP RTP TOS bits 184**
** == Using SIP RTP CoS mark 5**
** – Called SIP/test/10086**
** – SIP/test-00000003 redirecting info has changed, passing it to SIP/4080-00000002**
** – SIP/test-00000003 is busy**
** == Everyone is busy/congested at this time (1:1/0/0)**
** – Executing [s@macro-dialout-trunk:31] NoOp(“SIP/4080-00000002”, “Dial failed for some reason with DIALSTATUS = BUSY and HANGUPCAUSE = 19”) in new stack**
** – Executing [s@macro-dialout-trunk:32] GotoIf(“SIP/4080-00000002”, “0?continue,1:s-BUSY,1”) in new stack**
** – Goto (macro-dialout-trunk,s-BUSY,1)**
** – Executing [s-BUSY@macro-dialout-trunk:1] NoOp(“SIP/4080-00000002”, “Dial failed due to trunk reporting BUSY - giving up”) in new stack**
** – Executing [s-BUSY@macro-dialout-trunk:2] PlayTones(“SIP/4080-00000002”, “busy”) in new stack**
** – Executing [s-BUSY@macro-dialout-trunk:3] Busy(“SIP/4080-00000002”, “20”) in new stack**
** == Spawn extension (macro-dialout-trunk, s-BUSY, 3) exited non-zero on ‘SIP/4080-00000002’ in macro ‘dialout-trunk’**
** == Spawn extension (restrictedroute-c4ca4238a0b923820dcc509a6f75849b, 10086, 6) exited non-zero on ‘SIP/4080-00000002’**
** – Executing [h@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:1] Hangup(“SIP/4080-00000002”, “”) in new stack**
** == Spawn extension (restrictedroute-c4ca4238a0b923820dcc509a6f75849b, h, 1) exited non-zero on ‘SIP/4080-00000002’**
** – SIP/4080-00000002 Internal Gosub(crm-hangup,s,1) start**
** – Executing [s@crm-hangup:1] NoOp(“SIP/4080-00000002”, “Sending Hangup to CRM”) in new stack**
** – Executing [s@crm-hangup:2] NoOp(“SIP/4080-00000002”, “HANGUP CAUSE: 17”) in new stack**
** – Executing [s@crm-hangup:3] ExecIf(“SIP/4080-00000002”, “0?Set(__CRM_VOICEMAIL=)”) in new stack**
** – Executing [s@crm-hangup:4] NoOp(“SIP/4080-00000002”, “MASTER CHANNEL: 1526440701.2 = 1526440701.2”) in new stack**
** – Executing [s@crm-hangup:5] GotoIf(“SIP/4080-00000002”, “0?return”) in new stack**
** – Executing [s@crm-hangup:6] Set(“SIP/4080-00000002”, “__CRM_HANGUP=1”) in new stack**
** – Executing [s@crm-hangup:7] AGI(“SIP/4080-00000002”, “sangomacrm.agi”) in new stack**
** – Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi**
sangomacrm.agi: LINKEDID: 1526440701.2
sangomacrm.agi: SOURCE: 4080
sangomacrm.agi: DESTINATION: 10086
sangomacrm.agi: DIRECTION: OUTBOUND
sangomacrm.agi: EXTTOCALL: **
sangomacrm.agi: START
sangomacrm.agi: SCRIPT: php /var/www/html/admin/modules/sangomacrm/importOne.php ‘eyJ1dWlkIjoiMTUyNjQ0MDcwMS4yIiwic291cmNlIjoiNDA4MCIsImRlc3RpbmF0aW9uIjoiMTAwODYiLCJkaXJlY3Rpb24iOiJPVVRCT1VORCIsInR5cGUiOiJFTkQiLCJ6dWx1X3R5cGUiOiIiLCJleHR0b2NhbGwiOiIiLCJjbnVtIjoiNDA4MCIsImNuYW0iOiI0MDgwIiwiY2FsbHBvcCI6ZmFsc2UsInZvaWNlbWFpbCI6IiJ9’ > /dev/null 2>&1 &
** – <SIP/4080-00000002>AGI Script sangomacrm.agi completed, returning 0
** – Executing [s@crm-hangup:8] Return(“SIP/4080-00000002”, “”) in new stack**
** == Spawn extension (restrictedroute-c4ca4238a0b923820dcc509a6f75849b, h, 1) exited non-zero on ‘SIP/4080-00000002’**
** – SIP/4080-00000002 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=**
===========================================================================

The follow image is trunk configure:

I hope someone can help me solve this problem.
Thanks

cynjut · May 16, 2018, 1:30pm

Your context in the Peer Details shouldn’t be “from internal” - that means that any incoming call from the outside is treated as if it was dialed locally. Change that to “from-trunk” and you should see some relief.

Important subtle point: inbound and outbound trunk legs are largely independent. It helps to think of them as distinct things, even though the shorthand use of a “friend” type connection uses the same settings for a bi-directional connection for the inbound from the ITSP and the outbound to the ITSP.

Because of that (for example) settings that aren’t used for an Outgoing connection (like context) can be specified and use in a “friend” connection to specify what context incoming calls will be directed to.

To do this explicitly, you can specify a ‘type=peer’ on the outbound (which means that the ‘context’ setting is no longer useful) and a “type=user” with all the same settings in the “Incoming” section (except that the ‘context’ entry is then useful).

system · May 16, 2019, 1:30pm

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