I have installed a fresh version of freepbx 6.12.65-20 on a box that was running elastix but the hdd failed. After the installation I am unable to add any extensions. Whenever I try to add any it appears to succeed until I apply the changes. I then get the following error;
Reload failed because retrieve_conf encountered an error: 1
exit: 1
found language dir en_UK for broadcast, not installed on system, skipping
found language dir fr for directory, not installed on system, skipping
[FATAL] Unable to load configuration due to extension count being less than available
They are currently forwarding all calls from the SIP trunk to a cell phone and are completely overloaded. I really need to get this up and running ASAP.
How did you install the real Freepbx ? And I hope you realize that you can only succesfully forward one active call to a cell phone, the rest will get voicemail or if flooded, just dropped by the cell phone carrier.
I installed it using a live disc and a USB disc drive. Yes, I realize this. That’s why I need to get it fixed ASAP. It was installed using the standard installation and asterisk 11.
I do not even have any PBXact systems. I did just finish removing the license file, creating a new deployment with the correct specifications, and re-register the system. It now appears to work.
I now have only one other problem. I purchased the endpoint manager module for that deployment and need that transferred to my new deployment. I assume I will have to contact customer service for that.
@joelwhrs how did you register your system originally that it set it up as PBXact. That should not ever happen so trying to figure out how that happened.