Unable to activate

Commercial Products and Partners Sangoma
1

Getting Could not resolve host: katanafpbx.schmoozecom.com; Unknown error

Found on the forum that I should add line “199.102.239.11 [katanafpbx.schmoozecom.com ]” in /etc/hosts

Since I am not very techsavvy, could anyone please explain, step by step, how I get it done ?

Thanks

2

You should configure public DNS servers under Admin → System Admin → DNS.

Any of the following should work.

8.8.8.8
8.8.4.4
1.1.1.1

3

Thanks but I can’t do it.

Nothing is enabled prior to activation.

There must be something else.

4

You should be able to SSH into the system and edit the file /etc/resolv.conf by adding the following lines to the bottom.

nameserver 8.8.8.8
nameserver 8.8.4.4
nameserver 1.1.1.1

5

I am there.

How do I do it now (step by step) ?

Thanks

6

https://www.youtube.com/results?search_query=how+to+modify+resolv.conf

7

Thanks

8

Still looking for the solution.

9

Problem solved.

10

So post the solution for the benefit of future readers.

11

There is no benefit whatsoever.

I just asked the CS of the host to add a nameserver, which they did.
I was then able to activate the system.

12

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