Unable to access VM "My Mailbox' feature code

kristiandg · May 2, 2016, 4:31pm

Good morning all.

This morning we came in and were unable to access voicemail. Our feature code is *0# for voicemail (and has worked for years on various deployments).

When we change the feature code to something like 1234, it works fine, but when it’s put back to 0#, the phones report NO RESPONSE (even though it’s an instant NO RESPONSE - no time for a timeout to occur), which is what it was doing this morning. Also, our Voicemail access feature code (#0 or #0*+Extension) works just fine.

Does anyone have any thoughts?

Here’s are two Asterisk traces of a successful call attempt (when we made the feature code “1234”, and when the feature code was back to it’s normal “*0#” (what bothers me is the *0# code, the call attempt looks like it’s missing the first part of the call setup when I compare it to a working call to a working feature code).

FAILED:
[2016-05-02 12:16:52] SECURITY[2636]: res_security_log.c:116 security_event_stasis_cb: SecurityEvent=“ChallengeSent”,EventTV=“2016-05-02T12:16:52.578-0400”,Severity=“Informational”,Service=“SIP”,EventVersion=“1”,AccountID="sip:[email protected]",SessionID=“0x7f5d7430dfe8”,LocalAddress=“IPV4/UDP//5060”,RemoteAddress=“IPV4/UDP//22443”,Challenge=“535c86d3”
== Using SIP VIDEO TOS bits 136
== Using SIP VIDEO TOS bits 136 in TCLASS field.
== Using SIP VIDEO CoS mark 5
== Using SIP RTP TOS bits 184
== Using SIP RTP TOS bits 184 in TCLASS field.
== Using SIP RTP CoS mark 6
== Extension Changed 1602[ext-local] new state InUse for Notify User 1601
== Extension Changed 1602[ext-local] new state InUse for Notify User 1777
== Extension Changed 1602[ext-local] new state InUse for Notify User 1602
– Executing [*0#@from-internal:1] GotoIf(“SIP/1602-0000000c”, “1?hangup”) in new stack
– Goto (from-internal,*0#,3)
– Executing [*0#@from-internal:3] Hangup(“SIP/1602-0000000c”, “”) in new stack
== Spawn extension (from-internal, *0#, 3) exited non-zero on ‘SIP/1602-0000000c’
– Executing [[email protected]:1] Macro(“SIP/1602-0000000c”, “hangupcall”) in new stack
– Executing [[email protected]:1] GotoIf(“SIP/1602-0000000c”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [[email protected]:3] ExecIf(“SIP/1602-0000000c”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [[email protected]:4] Hangup(“SIP/1602-0000000c”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/1602-0000000c’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1602-0000000c’
== Extension Changed 1602[ext-local] new state Idle for Notify User 1601 (queued)
== Extension Changed 1602[ext-local] new state Idle for Notify User 1777 (queued)
== Extension Changed 1602[ext-local] new state Idle for Notify User 1602 (queued)

WORKING:
[2016-05-02 12:22:02] SECURITY[2636]: res_security_log.c:116 security_event_stasis_cb: SecurityEvent=“ChallengeSent”,EventTV=“2016-05-02T12:22:02.133-0400”,Severity=“Informational”,Service=“SIP”,EventVersion=“1”,AccountID=“sip:[email protected]”,SessionID=“0x7f5d74265f18”,LocalAddress=“IPV4/UDP//5060”,RemoteAddress=“IPV4/UDP//22443”,Challenge=“047a77bb”
== Using SIP VIDEO TOS bits 136
== Using SIP VIDEO TOS bits 136 in TCLASS field.
== Using SIP VIDEO CoS mark 5
== Using SIP RTP TOS bits 184
== Using SIP RTP TOS bits 184 in TCLASS field.
== Using SIP RTP CoS mark 6
== Extension Changed 1602[ext-local] new state InUse for Notify User 1601
== Extension Changed 1602[ext-local] new state InUse for Notify User 1777
== Extension Changed 1602[ext-local] new state InUse for Notify User 1602
– Executing [[email protected]:1] Answer(“SIP/1602-00000011”, “”) in new stack
> 0x7f5d74322e70 – Probation passed - setting RTP source address to :15000
– Executing [[email protected]:2] Wait(“SIP/1602-00000011”, “1”) in new stack
– Executing [[email protected]:3] Macro(“SIP/1602-00000011”, “user-callerid,”) in new stack
– Executing [[email protected]:1] Set(“SIP/1602-00000011”, “TOUCH_MONITOR=1462206122.62”) in new stack
– Executing [[email protected]:2] Set(“SIP/1602-00000011”, “AMPUSER=1602”) in new stack
– Executing [[email protected]:3] GotoIf(“SIP/1602-00000011”, “0?report”) in new stack
– Executing [[email protected]:4] ExecIf(“SIP/1602-00000011”, “1?Set(REALCALLERIDNUM=1602)”) in new stack
– Executing [[email protected]:5] Set(“SIP/1602-00000011”, “AMPUSER=1602”) in new stack
– Executing [[email protected]:6] GotoIf(“SIP/1602-00000011”, “0?limit”) in new stack
– Executing [[email protected]:7] Set(“SIP/1602-00000011”, “AMPUSERCIDNAME=Kristian Guntzelman”) in new stack
– Executing [[email protected]:8] GotoIf(“SIP/1602-00000011”, “0?report”) in new stack
– Executing [[email protected]:9] Set(“SIP/1602-00000011”, “AMPUSERCID=1602”) in new stack
– Executing [[email protected]:10] Set(“SIP/1602-00000011”, “__DIAL_OPTIONS=r”) in new stack
– Executing [[email protected]:11] Set(“SIP/1602-00000011”, “CALLERID(all)=“Kristian Guntzelman” <1602>”) in new stack
– Executing [[email protected]:12] GotoIf(“SIP/1602-00000011”, “0?limit”) in new stack
– Executing [[email protected]:13] ExecIf(“SIP/1602-00000011”, “0?Set(GROUP(concurrency_limit)=1602)”) in new stack
– Executing [[email protected]:14] ExecIf(“SIP/1602-00000011”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [[email protected]:15] GotoIf(“SIP/1602-00000011”, “0?continue”) in new stack
– Executing [[email protected]:16] ExecIf(“SIP/1602-00000011”, “1?Set(__CALLEE_ACCOUNCODE=)”) in new stack
– Executing [[email protected]:17] Set(“SIP/1602-00000011”, “__TTL=64”) in new stack
– Executing [[email protected]:18] GotoIf(“SIP/1602-00000011”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,29)
– Executing [[email protected]:29] Set(“SIP/1602-00000011”, “CALLERID(number)=1602”) in new stack
– Executing [[email protected]:30] Set(“SIP/1602-00000011”, “CALLERID(name)=Kristian Guntzelman”) in new stack
– Executing [[email protected]:31] Set(“SIP/1602-00000011”, “CDR(cnum)=1602”) in new stack
– Executing [[email protected]:32] Set(“SIP/1602-00000011”, “CDR(cnam)=Kristian Guntzelman”) in new stack
– Executing [[email protected]:33] Set(“SIP/1602-00000011”, “CHANNEL(language)=en”) in new stack
– Executing [[email protected]:4] Macro(“SIP/1602-00000011”, “get-vmcontext,1602”) in new stack
– Executing [[email protected]:1] Set(“SIP/1602-00000011”, “VMCONTEXT=default”) in new stack
– Executing [[email protected]:2] GotoIf(“SIP/1602-00000011”, “0?200:300”) in new stack
– Goto (macro-get-vmcontext,s,300)
– Executing [[email protected]:300] NoOp(“SIP/1602-00000011”, “”) in new stack
– Executing [[email protected]:5] Set(“SIP/1602-00000011”, “VMBOXEXISTSSTATUS=SUCCESS”) in new stack
– Executing [[email protected]:6] GotoIf(“SIP/1602-00000011”, “1?mbexist”) in new stack
– Goto (from-internal,1234,106)
– Executing [[email protected]:106] GotoIf(“SIP/1602-00000011”, “1?novmpw:vmpw”) in new stack
– Goto (from-internal,1234,107)
– Executing [[email protected]:107] NoOp(“SIP/1602-00000011”, “Verifying channel SIP/1602-00000011 is actually 1602”) in new stack
– Executing [[email protected]:108] GotoIf(“SIP/1602-00000011”, “0?vmpws”) in new stack
– Executing [[email protected]:109] VoiceMailMain(“SIP/1602-00000011”, “[email protected],s”) in new stack
– <SIP/1602-00000011> Playing ‘vm-youhave.gsm’ (language ‘en’)
– <SIP/1602-00000011> Playing ‘digits/3.gsm’ (language ‘en’)
– <SIP/1602-00000011> Playing ‘vm-INBOX.gsm’ (language ‘en’)
– <SIP/1602-00000011> Playing ‘vm-messages.gsm’ (language ‘en’)
– <SIP/1602-00000011> Playing ‘vm-onefor.gsm’ (language ‘en’)
== Spawn extension (from-internal, 1234, 109) exited non-zero on ‘SIP/1602-00000011’
– Executing [[email protected]:1] Macro(“SIP/1602-00000011”, “hangupcall”) in new stack
– Executing [[email protected]:1] GotoIf(“SIP/1602-00000011”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [[email protected]:3] ExecIf(“SIP/1602-00000011”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [[email protected]:4] Hangup(“SIP/1602-00000011”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/1602-00000011’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1602-00000011’
== Extension Changed 1602[ext-local] new state Idle for Notify User 1601
== Extension Changed 1602[ext-local] new state Idle for Notify User 1777
== Extension Changed 1602[ext-local] new state Idle for Notify User 1602

DIALPLAN:
Working:
[app-vmmain]
include => app-vmmain-custom
exten => 1234,1,Answer
exten => 1234,n,Wait(1)
exten => 1234,n,Macro(user-callerid,)
exten => 1234,n,Macro(get-vmcontext,${AMPUSER})
exten => 1234,n(check),Set(VMBOXEXISTSSTATUS=${IF(${VM_INFO(${AMPUSER}@${VMCONTEXT},exists)}?SUCCESS:FAILED)})
exten => 1234,n,GotoIf($["${VMBOXEXISTSSTATUS}" = “SUCCESS”]?mbexist)
exten => 1234,n,VoiceMailMain()
exten => 1234,n,GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?playret)
exten => 1234,n,Macro(hangupcall,)
exten => 1234,check+101(mbexist),GotoIf($["${DB(AMPUSER/${AMPUSER}/novmpw)}"!=""]?novmpw:vmpw)
exten => 1234,n(novmpw),Noop(Verifying channel ${CHANNEL} is actually ${AMPUSER})
exten => 1234,n,GotoIf($["${REGEX("^${DB(DEVICE/${AMPUSER}/dial)}-[0-9a-fx]+$" ${CHANNEL})}"!=“1”]?vmpws)
exten => 1234,n,VoiceMailMain(${AMPUSER}@${VMCONTEXT},s)
exten => 1234,n,Goto(vmend)
exten => 1234,n(vmpws),Noop(Channel ${CHANNEL} is NOT ${AMPUSER} forcing VM Password)
exten => 1234,n(vmpw),VoiceMailMain(${AMPUSER}@${VMCONTEXT})
exten => 1234,n,Goto(vmend)
exten => 1234,n(vmend),GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?playret)
exten => 1234,n,Macro(hangupcall,)
exten => 1234,n(playret),Playback(beep&you-will-be-transfered-menu&silence/1)
exten => 1234,n,Goto(${IVR_CONTEXT},return,1)

Failed:
[app-vmmain]
include => app-vmmain-custom
exten => *0#,1,Answer
exten => *0#,n,Wait(1)
exten => *0#,n,Macro(user-callerid,)
exten => *0#,n,Macro(get-vmcontext,${AMPUSER})
exten => *0#,n(check),Set(VMBOXEXISTSSTATUS=${IF(${VM_INFO(${AMPUSER}@${VMCONTEXT},exists)}?SUCCESS:FAILED)})
exten => *0#,n,GotoIf($["${VMBOXEXISTSSTATUS}" = “SUCCESS”]?mbexist)
exten => *0#,n,VoiceMailMain()
exten => *0#,n,GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?playret)
exten => *0#,n,Macro(hangupcall,)
exten => *0#,check+101(mbexist),GotoIf($["${DB(AMPUSER/${AMPUSER}/novmpw)}"!=""]?novmpw:vmpw)
exten => *0#,n(novmpw),Noop(Verifying channel ${CHANNEL} is actually ${AMPUSER})
exten => *0#,n,GotoIf($["${REGEX("^${DB(DEVICE/${AMPUSER}/dial)}-[0-9a-fx]+$" ${CHANNEL})}"!=“1”]?vmpws)
exten => *0#,n,VoiceMailMain(${AMPUSER}@${VMCONTEXT},s)
exten => *0#,n,Goto(vmend)
exten => *0#,n(vmpws),Noop(Channel ${CHANNEL} is NOT ${AMPUSER} forcing VM Password)
exten => *0#,n(vmpw),VoiceMailMain(${AMPUSER}@${VMCONTEXT})
exten => *0#,n,Goto(vmend)
exten => *0#,n(vmend),GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?playret)
exten => *0#,n,Macro(hangupcall,)
exten => *0#,n(playret),Playback(beep&you-will-be-transfered-menu&silence/1)
exten => *0#,n,Goto(${IVR_CONTEXT},return,1)

astbox · May 2, 2016, 4:40pm

*0# seems to being used somewhere else. Check your extensions_custom file in case of a custom dialplan.

kristiandg · May 2, 2016, 4:42pm

These are the only items build in custom:
[macro-shutdown]
exten => s,1,Authenticate(124578)
exten => s,n,NoOp(Looks like we’re going to shutdown!)
exten => s,n,Playback(vm-goodbye)
exten => s,n,System(/usr/bin/sudo /sbin/shutdown -h -t 1)
exten => s,n,hangup()

[macro-reboot]
exten => s,1,Authenticate(124578)
exten => s,n,NoOp(Looks like we’re going to reboot!)
exten => s,n,Playback(vm-goodbye)
exten => s,n,System(/usr/bin/sudo /sbin/shutdown -r -t 1)
exten => s,n,hangup()

I also did a search for *0# in the ExtensionsAdditional file, and only the 21 entries that were auto-generated.

astbox · May 2, 2016, 4:52pm

What phones are you using to dial this feature code?

kristiandg · May 2, 2016, 4:54pm

Grandstream - 2140, 3275, 3240, 2170 and 2135.

astbox · May 2, 2016, 4:55pm

Remove the hash from the dialplan and try again.

kristiandg · May 2, 2016, 5:04pm

Well, that worked as well - very strange. The phones have “use # as a dial indicator” disabled (so the # key actually gets sent in the call setup) and the phones had no firmware upgrades over the weekend.

Direct to VM code (##+extension) also no longer works either (that one shows 404-not found), but the dialplan entries are in there. I’m going to try getting a non-grandstream phone to test.

exten => ##1602,1,Macro(vm,1602,DIRECTDIAL,${IVR_RETVM})
exten => ##1602,n,Goto(vmret,1)

[2016-05-02 13:10:30] NOTICE[2578][C-00000028]: chan_sip.c:25697 handle_request_invite: Call from ‘1602’ (:22443) to extension ‘##3101’ rejected because extension not found in context ‘from-internal’.

astbox · May 2, 2016, 5:09pm

Check the phones web interface again but using a private session, they maybe have upgraded during the weekend but you are viewing a cached version of the web interface that shows the option disabled. Sometimes grandstream phones do that.

kristiandg · May 2, 2016, 5:15pm

They’re pointed to the system itself for firmware (custom folder in endpoint manager). I’m the only one who could have uploaded new firmware.

I edited my previous post to show the CLI print for the failure (extension not found in “from-internal”.

Also, other feature codes with # in them work fine. Oh, we also have DISABLE DIRECT IP CALLING disabled, since that also would screw with the dialplan of the phone…

astbox · May 2, 2016, 5:17pm

Do you use the custom contexts module? It seems the feature code is disabled.

kristiandg · May 2, 2016, 5:18pm

It’s installed, but isn’t used. We’ve also removed it with no change.

astbox · May 2, 2016, 5:20pm

Where this dialplan

exten => ##1602,1,Macro(vm,1602,DIRECTDIAL,${IVR_RETVM})
exten => ##1602,n,Goto(vmret,1)

is? In which file?

kristiandg · May 2, 2016, 5:22pm

Auto generated in the ExtensionsAdditional file. (##+extension is our “direct to voicemail box” code).

Also, to make sure someone didn’t do something stupid, I confirmed the Custom Context module is still set up as the defaults and permitting access to APP-VMMAIL and APP-DIALVM.

astbox · May 2, 2016, 5:29pm

Oh well, please test with a softphone that these two features codes work or not.

kristiandg · May 2, 2016, 5:32pm

Just did. Tested Grandstream softphone - same failure (figured that might be the case). Tested Bria softphone - got a 603-Decline. Bria has no dialplan or adaptations programmed at all. Whatever it is, it appears to be the system.

astbox · May 2, 2016, 5:34pm

Do a reload in asterisk cli and try again.

kristiandg · May 2, 2016, 5:39pm

I wish it were that easy.

Actually rebooted the entire system (gracefully, of course). did a fwconsole reload as well as a core reload. No effect.

astbox · May 2, 2016, 5:45pm

From which extension are you making all your tests? Upload from the sip_additional.conf the settings of the extension.

kristiandg · May 2, 2016, 6:13pm

I actually attempted several, but below is my desk (1602), which of course also has the issue. I grabbed several items pertaining to it:

exten => FM1602,1,Goto(1602,FM1602)

exten => 1602,1,GotoIf($[ “${DB(AMPUSER/1602/followme/ddial)}” = “EXTENSION” ]?ext-local,1602,1)
exten => 1602,n(FM1602),Macro(user-callerid,)
exten => 1602,n,Set(DIAL_OPTIONS=${DIAL_OPTIONS}I)
exten => 1602,n,Set(CONNECTEDLINE(num,i)=1602)
exten => 1602,n,Gosub(sub-presencestate-display,s,1(1602))
exten => 1602,n,Set(CONNECTEDLINE(name)=${DB(AMPUSER/1602/cidname)}${PRESENCESTATE_DISPLAY})
exten => 1602,n,Set(FM_DIALSTATUS=${EXTENSION_STATE([email protected])})
exten => 1602,n,Set(__EXTTOCALL=${EXTEN})
exten => 1602,n,Set(__PICKUPMARK=${EXTEN})
exten => 1602,n,Macro(blkvm-setifempty,)
exten => 1602,n,GotoIf($["${GOSUB_RETVAL}" = “TRUE”]?skipov)
exten => 1602,n,Macro(blkvm-set,reset)
exten => 1602,n,Set(__NODEST=)
exten => 1602,n(skipov),Set(RRNODEST=${NODEST})
exten => 1602,n(skipvmblk),Set(__NODEST=${EXTEN})
exten => 1602,n,GosubIf($[${DB_EXISTS(AMPUSER/1602/followme/changecid)} = 1 & “${DB(AMPUSER/1602/followme/changecid)}” != “default” & “${DB(AMPUSER/1602/followme/changecid)}” != “”]?sub-fmsetcid,s,1())
exten => 1602,n,Set(RecordMethod=Group)
exten => 1602,n(checkrecord),Gosub(sub-record-check,s,1(exten,1602,))
exten => 1602,n(skipsimple),Set(RingGroupMethod=ringallv2-prim)
exten => 1602,n,Set(_FMGRP=1602)
exten => 1602,n(DIALGRP),GotoIf($[("${DB(AMPUSER/1602/followme/grpconf)}"=“ENABLED”) | ("${FORCE_CONFIRM}"!="") ]?doconfirm)
exten => 1602,n,Macro(dial,$[ ${DB(AMPUSER/1602/followme/grptime)} + ${DB(AMPUSER/1602/followme/prering)} ],${DIAL_OPTIONS},${DB(AMPUSER/1602/followme/grplist)})
exten => 1602,n,Goto(nextstep)
exten => 1602,n(doconfirm),Macro(dial-confirm,$[ ${DB(AMPUSER/1602/followme/grptime)} + ${DB(AMPUSER/1602/followme/prering)} ],${DIAL_OPTIONS},${DB(AMPUSER/1602/followme/grplist)},1602)
exten => 1602,n(nextstep),Set(RingGroupMethod=)
exten => 1602,n,GotoIf($[“foo${RRNODEST}” != “foo”]?nodest)
exten => 1602,n,Set(__NODEST=)
exten => 1602,n,Set(__PICKUPMARK=)
exten => 1602,n,Macro(blkvm-clr,)
exten => 1602,n,Set(DIALSTATUS=${IF($["${FM_DIALSTATUS}"=“NOT_INUSE”&"${DIALSTATUS}"!=“CHANUNAVAIL”]?NOANSWER:${IF($["${DIALSTATUS}"=“CHANUNAVAIL”|"${FM_DIALSTATUS}"=“UNAVAILABLE”|"${FM_DIALSTATUS}"=“UNKNOWN”|"${FM_DIALSTATUS}"=“INVALID”]?CHANUNAVAIL:BUSY)})})
exten => 1602,n,Goto(ext-local,1602,dest)
exten => 1602,n(nodest),Noop(SKIPPING DEST, CALL CAME FROM Q/RG: ${RRNODEST})

exten => 1602,1,Set(RingGroupMethod=none)
exten => 1602,n,Set(QDOPTS=${IF($["${CALLER_DEST}"!=""]?g)}${IF($["${AGENT_DEST}"!=""]?F(${AGENT_DEST}))})
exten => 1602,n(checkrecord),Set(CALLTYPE_OVERRIDE=external)
exten => 1602,n,ExecIf($[!${LEN(${FROMEXTEN})}]?Set(FROMEXTEN=${IF(${LEN(${NODEST})}?${NODEST}:external)}))
exten => 1602,n,Gosub(sub-record-check,s,1(exten,1602,))
exten => 1602,n,Macro(dial-one,${DIAL_OPTIONS}${QDOPTS},1602)
exten => 1602,n,GotoIf($["${CALLER_DEST}"!=""&&"${DIALSTATUS}"=“ANSWER”]?${CUT(CALLER_DEST,^,1)},${CUT(CALLER_DEST,^,2)},${CUT(CALLER_DEST,^,3)})
exten => 1602,n,Hangup

exten => ##1602,1,Macro(blkvm-clr,)
exten => ##1602,n,Set(__NODEST=)
exten => ##1602,n,Macro(vm,1602,DIRECTDIAL,${IVR_RETVM})
exten => ##1602,n,GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?ext-local,vmret,playret)

exten => vmb1602,1,Macro(vm,1602,BUSY,${IVR_RETVM})
exten => vmb1602,n,Goto(vmret,1)

exten => vmu1602,1,Macro(vm,1602,NOANSWER,${IVR_RETVM})
exten => vmu1602,n,Goto(vmret,1)

exten => vms1602,1,Macro(vm,1602,NOMESSAGE,${IVR_RETVM})
exten => vms1602,n,Goto(vmret,1)

exten => 1602,1,Set(__RINGTIMER=${IF($["${DB(AMPUSER/1602/ringtimer)}" > “0”]?${DB(AMPUSER/1602/ringtimer)}:${RINGTIMER_DEFAULT})})
exten => 1602,n,Macro(exten-vm,1602,1602,0,0,0)
exten => 1602,n(dest),Set(__PICKUPMARK=)
exten => 1602,n,Macro(vm,1602,${DIALSTATUS},${IVR_RETVM})
exten => 1602,n,Goto(vmret,1)
exten => 1602,hint,SIP/1602&Custom:DND1602,CustomPresence:1602

exten => vmi1602,1,Macro(vm,1602,INSTRUCT,${IVR_RETVM})
exten => vmi1602,n,Goto(vmret,1)

Also, did a text search for anything containing the feature code *0# to make sure there isn’t a conflict (I saw exactly what I expected to see - the 21 lines that make up the application, as well as it’s usage within the other endpoint items out there - nothing out of the ordinary, or any appearance of a remnant from a previous config rebuild):
/etc/asterisk/sip_additional.conf:34:vmexten=*0#
/etc/asterisk/sip_additional.conf:66:vmexten=*0#
/etc/asterisk/sip_additional.conf:125:vmexten=*0#
/etc/asterisk/sip_additional.conf:154:vmexten=*0#
/etc/asterisk/sip_additional.conf:186:vmexten=*0#
/etc/asterisk/sip_additional.conf:216:vmexten=*0#
/etc/asterisk/sip_additional.conf:275:vmexten=*0#
/etc/asterisk/sip_additional.conf:578:vmexten=*0#
/etc/asterisk/sip_additional.conf:608:vmexten=*0#
/etc/asterisk/sip_additional.conf:638:vmexten=*0#
/etc/asterisk/sip_additional.conf:668:vmexten=*0#
/etc/asterisk/sip_additional.conf:698:vmexten=*0#
/etc/asterisk/extensions_additional.conf:7433:exten => *0#,1,Answer
/etc/asterisk/extensions_additional.conf:7434:exten => *0#,n,Wait(1)
/etc/asterisk/extensions_additional.conf:7435:exten => *0#,n,Macro(user-callerid,)
/etc/asterisk/extensions_additional.conf:7436:exten => *0#,n,Macro(get-vmcontext,${AMPUSER})
/etc/asterisk/extensions_additional.conf:7437:exten => *0#,n(check),Set(VMBOXEXISTSSTATUS=${IF(${VM_INFO(${AMPUSER}@${VMCONTEXT},exists)}?SUCCESS:FAILED)})
/etc/asterisk/extensions_additional.conf:7438:exten => *0#,n,GotoIf($["${VMBOXEXISTSSTATUS}" = “SUCCESS”]?mbexist)
/etc/asterisk/extensions_additional.conf:7439:exten => *0#,n,VoiceMailMain()
/etc/asterisk/extensions_additional.conf:7440:exten => *0#,n,GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?playret)
/etc/asterisk/extensions_additional.conf:7441:exten => *0#,n,Macro(hangupcall,)
/etc/asterisk/extensions_additional.conf:7442:exten => *0#,check+101(mbexist),GotoIf($["${DB(AMPUSER/${AMPUSER}/novmpw)}"!=""]?novmpw:vmpw)
/etc/asterisk/extensions_additional.conf:7443:exten => *0#,n(novmpw),Noop(Verifying channel ${CHANNEL} is actually ${AMPUSER})
/etc/asterisk/extensions_additional.conf:7444:exten => *0#,n,GotoIf($["${REGEX("^${DB(DEVICE/${AMPUSER}/dial)}-[0-9a-fx]+$" ${CHANNEL})}"!=“1”]?vmpws)
/etc/asterisk/extensions_additional.conf:7445:exten => *0#,n,VoiceMailMain(${AMPUSER}@${VMCONTEXT},s)
/etc/asterisk/extensions_additional.conf:7446:exten => *0#,n,Goto(vmend)
/etc/asterisk/extensions_additional.conf:7447:exten => *0#,n(vmpws),Noop(Channel ${CHANNEL} is NOT ${AMPUSER} forcing VM Password)
/etc/asterisk/extensions_additional.conf:7448:exten => *0#,n(vmpw),VoiceMailMain(${AMPUSER}@${VMCONTEXT})
/etc/asterisk/extensions_additional.conf:7449:exten => *0#,n,Goto(vmend)
/etc/asterisk/extensions_additional.conf:7450:exten => *0#,n(vmend),GotoIf($["${IVR_RETVM}" = “RETURN” & “${IVR_CONTEXT}” != “”]?playret)
/etc/asterisk/extensions_additional.conf:7451:exten => *0#,n,Macro(hangupcall,)
/etc/asterisk/extensions_additional.conf:7452:exten => *0#,n(playret),Playback(beep&you-will-be-transfered-menu&silence/1)
/etc/asterisk/extensions_additional.conf:7453:exten => *0#,n,Goto(${IVR_CONTEXT},return,1)
/etc/asterisk/sip_general_additional.conf:10:vmexten=*0#

kristiandg · May 2, 2016, 6:34pm

The only other oddity I noticed (from the Core Reload) was a series of “might have unexpected results” from entries that are auto-generated (below), but they appear to pertain to elements that FPBX created, like:

[from-trunk-sip-sysmon-OUT]
include => from-trunk-sip-sysmon-OUT-custom
exten => _.,1,Set(GROUP()=OUT_3)
exten => _.,n,Goto(from-trunk,${EXTEN},1)

CLI Log on reload:
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of ‘_.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 6531 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 6532 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8436 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8437 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8438 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8439 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8485 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8486 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8493 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8494 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8501 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8502 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8509 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 8510 of /etc/asterisk/extensions_additional.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 127 of extensions.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 139 of extensions.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘X.’ instead at line 140 of extensions.conf
[2016-05-02 14:27:44] WARNING[10731]: pbx_config.c:1837 pbx_load_config: The use of '.’ for an extension is strongly discouraged and can have unexpected behavior. Please use ‘_X.’ instead at line 141 of extensions.conf