What the issue is.
-Call Recordings only go back 7 days in UCP
What happened?
-Restored from backup to new server in January.
What did you expect to happen?
-I can see all Jan/Feb call recordings using the commercial call recordings app, but only the last 7 days in UCP.
What you did leading up to the issue?
-restored from backup to exact same distro
Can you repeat the result?
-Yes. Happens with all users, even newly created users.
How can others repeat your result
-I’m not sure.
What software versions are you using?
-AsteriskNow 13.0.193
Call recording modules are all up to date. Commercial Call recording module is installed and working. Calls are being recorded and can be accessed via Admin portal.