UCP -> Originate Call -> extencion “error Forbidden” - how to debug the error and fix it?

FreePBX Applications / Modules
1

Good morning,

I would like to find out how to fix a dialing error for “extension” via UCP → Originate Call. I am getting 2 kounikats: “error Forbidden”, { ‘error’: ‘ajaxRequest declined’}.
The virtual machine on which FreePBX tunes has been moved between networks.

2

Hi @kiui
You have to give us more details such as FreePBX, UCP and other modules and Asterisk version etc..?

3

Would you please tell me what commands I could use to extract the information needed for further diagnosis?
I think I have the latest version due to the fact that the instance is about a month old

4

solution was to add each user’s phone number to the UCP.

  1. admin → User Menagmet->"User”
  2. UCP → Miscellaneous
  3. Allowed Extension Settings - extesion user
  4. Enable Originating Calls - YES
  5. submit and applu configuration
5

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