UCP installation fails

[jbaron]

UCP installation fails, I do not understand why.

I tried :

fwconsole ma delete ucp
rm -Rf /var/lib/asterisk/{.package_cache,.node,.node-gy,.node}
fwconsole setting PM2USECACHE 0
fwconsole setting PM2USEPROXY 0
fwconsole ma downloadinstall ucp --edge

Log :

# fwconsole ma downloadinstall ucp --edge
Edge repository already enabled, ignoring option
No repos specified, using: [standard,extended,unsupported,unknown] from last GUI settings

Downloading module 'ucp'
Processing ucp
Verifying local module download...Verified
Extracting...Done
Download completed in 2 seconds
Updating tables ucp_sessions...Terminé
Système : debian
Installing/Updating Required Libraries. This may take a while...The following messages are ONLY FOR DEBUGGING. Ignore anything that says 'WARN' or is just a warning
Running installation..
npm WARN tarball tarball data for reconnect-core@https://github.com/dodo/reconnect-core/tarball/merged (sha1-udryrcRbGabMX9LwSPjZQGzs5Jg=) seems to be corrupted. Trying again.
npm WARN tarball tarball data for reconnect-core@https://github.com/dodo/reconnect-core/tarball/merged (sha1-udryrcRbGabMX9LwSPjZQGzs5Jg=) seems to be corrupted. Trying again.
npm ERR! code ENOENT
npm ERR! syscall lstat
npm ERR! path /var/lib/asterisk/.npm/_cacache/content-v2/sha1/b9/da/f2adc45b19a6cc5fd2f048f8d9406cece498
npm ERR! errno -2
npm ERR! enoent ENOENT: no such file or directory, lstat '/var/lib/asterisk/.npm/_cacache/content-v2/sha1/b9/da/f2adc45b19a6cc5fd2f048f8d9406cece498'
npm ERR! enoent This is related to npm not being able to find a file.
npm ERR! enoent

npm ERR! A complete log of this run can be found in:
npm ERR!     /var/lib/asterisk/.npm/_logs/2021-08-02T14_38_33_548Z-debug.log

Failed updating libraries!
Stopping old running processes...Terminé
Refreshing all UCP Assets, this could take a while...
Generating Module Scripts...Terminé
Generating Module CSS...Terminé
Generating Main Scripts...Terminé
Generating Main CSS...Terminé
Done!
Génération des CSS...Terminé
Module ucp version 15.0.7 successfully installed
Updating Hooks...Terminé
Chowning directories...Done

Versions :

Debian 10
FreePBX 15.0.17.43
Asterisk 16.6.2
Node v12.15.0
npm 7.19.1

[Charles_Darwin]

I had a similar problem. It happened after an update (of several modules) using the module admin failed.

fwconsole ma remove ucp --force
rm -rf /home/asterisk/.package_cache/npm/
rm -rf /home/asterisk/.npm
fwconsole ma downloadinstall ucp 

I adapted the code mbrooks posted here:

Unable to install module pm2: - Failed to run installation scripts

I do not know how to determine what version of nodejs? I dabble in command line but in the case of FreePBX, I depend more on the GUI. As I cannot see the GUI right now (due to pm2 issue) I would need to have some guidance in how to find nodejs version in use? Most likely a simple command line string but, you will need to post it so I can run the string. Sorry, I am a novice.

[jbaron]

Thanks for your answer, I now get a different error involving mariadb, I’m looking into that :

# fwconsole ma remove ucp --force
# rm -Rf /var/lib/asterisk/.npm
# fwconsole ma downloadinstall ucp
No repos specified, using: [standard,extended,unsupported,unknown] from last GUI settings

Downloading module 'ucp'
Processing ucp
Verifying local module download...Verified
Extracting...Done
Download completed in 3 seconds
Updating tables ucp_sessions...Terminé
Système : debian
Installing/Updating Required Libraries. This may take a while...The following messages are ONLY FOR DEBUGGING. Ignore anything that says 'WARN' or is just a warning
npm WARN deprecated [email protected]: This version of 'is-buffer' is out-of-date. You must update to v1.1.6 or newer
npm WARN deprecated [email protected]: Package no longer supported. Contact [email protected] for more info.
npm notice
npm notice New minor version of npm available! 7.19.1 -> 7.20.3
npm notice Changelog: https://github.com/npm/cli/releases/tag/v7.20.3
npm notice Run npm install -g [email protected] to update!
npm notice
Installed npm-cache v0.7.0
Running installation..
[npm-cache] [INFO] using /var/lib/asterisk/.package_cache as cache directory
[npm-cache] [INFO] creating cache directory
[npm-cache] [INFO] [composer] Dependency config file /opt/freepbx/www/admin/modules/ucp/node/composer.json does not exist. Skipping install
[npm-cache] [INFO] [npm] config file exists
[npm-cache] [INFO] [npm] cli exists
[npm-cache] [INFO] [npm] hash of /opt/freepbx/www/admin/modules/ucp/node/package.json: 76ab6df0c1940daaf47b99501250de86
[npm-cache] [INFO] [npm] running [npm install]...
npm WARN deprecated [email protected]: this package is deprecated please use https://github.com/xmppjs/xmpp.js
npm WARN deprecated [email protected]: this library is no longer supported
npm WARN deprecated [email protected]: Debug versions >=3.2.0 <3.2.7 || >=4 <4.3.1 have a low-severity ReDos regression when used in a Node.js environment. It is recommended you upgrade to 3.2.7 or 4.3.1. (https://github.com/visionmedia/debug/issues/797)
npm WARN deprecated [email protected]: this package is deprecated please use https://github.com/xmppjs/xmpp.js
npm WARN deprecated [email protected]: Debug versions >=3.2.0 <3.2.7 || >=4 <4.3.1 have a low-severity ReDos regression when used in a Node.js environment. It is recommended you upgrade to 3.2.7 or 4.3.1. (https://github.com/visionmedia/debug/issues/797)
npm WARN deprecated [email protected]: Please update to ini >=1.3.6 to avoid a prototype pollution issue
npm WARN deprecated [email protected]: Please upgrade  to version 7 or higher.  Older versions may use Math.random() in certain circumstances, which is known to be problematic.  See https://v8.dev/blog/math-random for details.
npm WARN deprecated [email protected]: Use uuid module instead
npm WARN deprecated [email protected]: Debug versions >=3.2.0 <3.2.7 || >=4 <4.3.1 have a low-severity ReDos regression when used in a Node.js environment. It is recommended you upgrade to 3.2.7 or 4.3.1. (https://github.com/visionmedia/debug/issues/797)
npm WARN deprecated [email protected]: request has been deprecated, see https://github.com/request/request/issues/3142
npm WARN deprecated [email protected]: this package is deprecated please use https://www.npmjs.com/package/@xmpp/client
npm ERR! code 1
npm ERR! path /opt/freepbx/www/admin/modules/ucp/node/node_modules/mariasql
npm ERR! command failed
npm ERR! command sh -c node-gyp rebuild
npm ERR! make : on entre dans le répertoire « /opt/freepbx/www/admin/modules/ucp/node/node_modules/mariasql/build »
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/aes.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/aestables.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/algebra.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/arc4.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/asn.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/bftables.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/blowfish.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/coding.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/des.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/dh.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/dsa.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/file.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/hash.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/hc128.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/integer.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/md2.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/md4.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/md5.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/misc.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/rabbit.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/random.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/ripemd.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/rsa.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/sha.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/tftables.o
npm ERR!   CXX(target) Release/obj.target/taocrypt/deps/libmariadbclient/extra/yassl/taocrypt/src/twofish.o
npm ERR!   AR(target) Release/obj.target/deps/libmariadbclient/extra/yassl/taocrypt/taocrypt.a
npm ERR!   COPY Release/taocrypt.a
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/buffer.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/cert_wrapper.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/crypto_wrapper.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/handshake.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/lock.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/log.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/socket_wrapper.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/ssl.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/timer.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/yassl_error.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/yassl_imp.o
npm ERR!   CXX(target) Release/obj.target/yassl/deps/libmariadbclient/extra/yassl/src/yassl_int.o
npm ERR!   AR(target) Release/obj.target/deps/libmariadbclient/extra/yassl/yassl.a
npm ERR!   COPY Release/yassl.a
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/sql-common/client.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/sql-common/client_plugin.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/sql-common/mysql_async.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/sql-common/my_time.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/sql-common/pack.o
npm ERR!   CXX(target) Release/obj.target/clientlib/deps/libmariadbclient/sql/net_serv.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/sql/password.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/libmysql/errmsg.o
npm ERR!   CC(target) Release/obj.target/clientlib/deps/libmariadbclient/libmysql/libmysql.o
npm ERR!   AR(target) Release/obj.target/deps/libmariadbclient/libmysql/clientlib.a
npm ERR!   COPY Release/clientlib.a
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/array.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/charset-def.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/charset.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/errors.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/hash.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/list.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_arr_appstr.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_dirname.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_fn_ext.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_format.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_loadpath.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_pack.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_path.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_qsort.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_unixpath.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mf_wcomp.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/mulalloc.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_access.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_alloc.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_compress.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_context.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_default.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_div.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_error.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_fopen.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_fstream.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_getsystime.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_getwd.o
npm ERR!   CC(target) Release/obj.target/mysys/deps/libmariadbclient/mysys/my_init.o
npm ERR![npm-cache] [ERROR] [npm] error running npm install
[npm-cache] [ERROR] error installing dependencies

Failed updating libraries!
Stopping old running processes...Terminé
Refreshing all UCP Assets, this could take a while...
Generating Module Scripts...Terminé
Generating Module CSS...Terminé
Generating Main Scripts...Terminé
Generating Main CSS...Terminé
Done!
Génération des CSS...Terminé
Module ucp version 15.0.7 successfully installed
Updating Hooks...Terminé
Chowning directories...Done

[jbaron]

Found the same error in this post : UCP - error during installation

My node version was too high. I downgraded it to v11 instead of v12.

Thanks for the help @Charles_Darwin !