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Ucp for epm question


(Tony Guadagno) #1

hi, i recently purchased ucp for epm so my users can make some changes to their phones and that made me wonder…what if the users phone fails and needs to be replaced, would the user changes survive with a new phone (make it simple and say replaced with same make/model)…is there a way to capture the ucp for epm changes and push to a new phone?

thanks


(Andrew Nagy) #2

In the admin side you just change the mac address. Everything would move over from that.


(Tony Guadagno) #3

Andrew, do you mean, edit the extension mapping and enter the new mac? ok, cool, thats pretty easy.

thanks


(Andrew Nagy) #4

Yes thats what I mean :smiley: