UCP issues

General Help
1

Greetings to all.

When i click on a phone number to originate call this comes up.
image

After pressing initiate i get this:
image

But when i press originate, nothing happens…
Same issue over http or https, i cannot find on the wiki any settings for this that needs to be changed.

Anyone?

Thanks

EDIT: I see there’s already a report in the issue tracker: https://issues.freepbx.org/browse/FREEPBX-16566

2

Does anyone have UCP in FreePBX 14 completley working?

  • I see now that the Phone is UCP is registering successfully over https, it rings when i have a incoming call but no caller information other than it gives me a button to answer the incoming call. When i click to pickup the call nothing happens… same when i try to place a call…

  • I created a new contact group, tried adding a contact, i got an error "There was an error. See the console log for more details"
    Console log:

      Uncaught TypeError: Cannot read property 'push' of undefined
      at HTMLInputElement.<anonymous> (jsphp_e062e19f8ed3a714dfa91c6efc072ce9.js?load_version=v14.0.2.1:1595)
      at Function.each (jquery-3.1.1.min.js?load_version=v14.0.2.1:2)
      at jQuery.fn.init.each (jquery-3.1.1.min.js?load_version=v14.0.2.1:2)
      at HTMLButtonElement.<anonymous> (jsphp_e062e19f8ed3a714dfa91c6efc072ce9.js?load_version=v14.0.2.1:1589)
      at HTMLButtonElement.dispatch (jquery-3.1.1.min.js?load_version=v14.0.2.1:3)
      at HTMLButtonElement.q.handle (jquery-3.1.1.min.js?load_version=v14.0.2.1:3)

  • When forwarding a voicemail in UCP FreePBX 13 you started typing a name or an extension number and it populated a list with all matching extensions, this doesn’t happen.

I appreciate if anyone can please help out.

Thanks

3

I see this is a “feature request” [FREEPBX-16556] UCP > Voicemail Forwarding > Recipients Issue - Sangoma Issue Tracker

OK… The issue seems to be with the email field, if i create a contact and leave the email field blank, i am able to save the contact. Once i add any text in the email field, even when i modify a already saved contact i get the mentioned error. EDIT: [FREEPBX-16656] Cannot save contact once if email field - Sangoma Issue Tracker

4

Now this… When logging in to UCP i’m getting two errors
"Unable to connect to the UCP Node Server because: ‘Error: xhr poll error’ " and then for a second i get this: “Unable to authenticate with the UCP Node Server” and back to the first error.

I tried to restart UCP Node, Restart fwconsole, rebooted PBX… no luck.

UCP_Out.log
2018-01-18 08:19 -05:00: Loading all UCP Modules…
Loading…conferencespro.js
Loading…ucphelloworld.js
Loading…xmpp.js
2018-01-18 08:19 -05:00: Done!
Server up and running at 8001 port
Secure Server up and running at 8003 port

UCP_Err.log
{ Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection
There was an error with Asterisk Manager Connection

Can anyone help me troubleshoot this?

Thanks

5

Bump.

Can anyone help me how to fix this - remove the errors? Or at least how to completely delete UCP config and start again from scratch?

PS. I started getting these error alerts after i created a new group in User Manager.

Thanks

6

Bump…

We really need to fix this… anyone has an idea how we can maybe delete all existing UCP config and start again?

7

I removed userman & ucp, reinstalled them, no errors so far.

8

Just an update…
Contact issue was fixed.
Originate issue was fixed.
If you have the latest UCP edge you should be good.

9

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