PitzKey
(Itzik)
1
Hello everyone,
We need to setup two different announcements for the queue breakout. It can use the same IVR tho.
I see that the below works if I put it in the custom conf file, at 90 seconds it plays breakout1
and at 180 it plays breakout2
:
[9000]
periodic-announce-frequency=90,180
periodic-announce=custom/breakout1,custom/breakout2
However, the GUI is useless now…
So my question is: Is there a way we can tell the queue to only follow these two settings from the custom conf file?
Thank you
cynjut
(Dave Burgess)
2
Try this:
[9000](+)
periodic-announce-frequency=90,180
This way, the options get added to the 9000 context instead of being ignored.
Also, if you think this would be a good feature going forward, you should add a Feature Request.
PitzKey
(Itzik)
3
Tried. Did not work.
Will submit a feature request when time allows. We’re overbooked due to the COVID19 outbreak.
PitzKey
(Itzik)
4
1 Like
system
(system)
Closed
5
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