Hi,
I am running a FreePBX installation V13 and have it configured currently to work like this:
- Ring groups and Queueus
- Between 8-12pm and 1-5pm calls go to ring groups or queue
- Weekends etc. there is voice messages
Now I need to adjust the setup to do the following:
- Ring groups for front desk and queue for support
- between 8-12pm, 1-3pm ring front desk ring group for ext1 and support queue for ext2
- between 3-5pm all calls should go to ext2 queue
- Weekends etc. again vocie messages
However I am not sure how I could achieve this easily. Because for incoming lines I just configure the main time condition.
Or could I really just simply set the “timeout condition” then for the ring group to send calls to the Q?
Edit: I figured it out on my own now - I just made another time condition upfront and it looks like it would work.