We have a hotline here that is supposed to be anonymous, but when the call comes in, the use can see the caller id. Is there anyway to disable this for just one specific device? I’ve googled and couldn’t find someone with a similar issue, but I’m sure it’s been done before…
Then you have some conditional coding to do. Either in a dialplan context you will write or perhaps you could also do that conditional coding in your yet to be written externnotify script to be referenced in /etc/asterisk/vm_general.inc to replace the inbuilt email notification…