TTS problem with accented characters

Looking for help, something caused a change in the functioning of the TTS module.
The system is not sending the text correctly to the engine when using accented characters.
Example: “Bem vindo á central” gets “Bem vindo &aacute”
What will be the solution to resolve this?

problem exists in:
freePBX 15->Asterisk 16 and freePBX 14->Asterisk 13

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