Im new to Freepbx and VOIP and im trying to set up my Polycom VVX500. I got the phone working for the most part the main problem im having right now is on the LCD touch screen there is a envelope in the upper left corner of the screen. normally if you were to click this it would dial your VM. I can not get the phone to do this. When i press the button it dials the extinction number (2203) and the phone rings, but i never get the option to get my VM.
If i call *97 i can get it and i programed a button that called Check VM and it works i just have not figured out how to configure the envelope button or any of the other buttons on the LCD screen. I think they are called Enhanced Feature Keys / EFK (i think)