Trying to Restore to New VM

[jacksonsystems (Cj)]

Hi all

I have a client with a FreePBX system - Originally the VM was inside a Xen Server which failed. I managed to pull a config backup (.tgz file) from the web interface of FreePBX - The backup size is around 500MB.
Im trying to restore to a freshly loaded FreePBX VM inside HyperV - I go to the Backup/Restore page - upload the config file to restore and then nothing happens it just takes me back to the Restore page.

Rather concerning, am I trying to restore wrong? The version matches the old VM which is now dead.

I tried an image with Acronis and Clonezilla but the VM doesnt boot, I do have an .xva file which I managed to export from Xen server, but I need to get that into HyperV (Somehow).

Any help greatly appreciated.
Thanks

[lgaetz (Lorne Gaetz)]

Restore Issue

On the target system run the ‘default backup’ once to establish the folders. Then copy your tarball to /var/spool/asterisk/backup/default, ensure ownership is asterisk:asterisk then you can use the GUI to browse to the uploaded file to restore.

[jacksonsystems (Cj)]

Ill try that right now!

Thank you.

[jacksonsystems (Cj)]

Invalid backup for or undefined error

Arrrrgggghhhhhh

[PitzKey (Itzik)]

What did you try?

Also, are you restoring on the same version of FreePBX?

[jacksonsystems (Cj)]

I imported my Backup from the old FreePBX VM - Yep exactly the same version - have buiklt a fresh FreePBX VM with the same versions of FreePBX as the old one.

Old one was 14.0.3.4 which this one is too.

I simply went to retore, and did as suggested above - ran an initial full backup - transferred the tgz from old backup and hit restore when the above Error occurs.

[FreerPBXer]

We’ve done quite a few of these restores and always have to CHMOD the backup file to 777. We also always run a local backup of the new system first so the Default_backup folder is created, and then place the file from which we are restoring there (then CHMOD to 777).

So:

1. Create new VM.
2. Update.
3. Run local backup in new VM.
4. WinSCP backup file to /var/spool/asterisk/backup/Default_backup
5. CHMOD backup file to 777
6. Run local restore, selecting the correct backup file.

[PitzKey (Itzik)]

Run backup on the new VM, then copy the old backup file with WinSCP to/var/spool/asterisk/backup/your_backup_name run fwconsole reload.

Then go to the GUI and browse to that file and hit restore

[jacksonsystems (Cj)]

Thanks all.

Tried all of your suggestions but it still gives me the same error.

Interestingly, my backup is the above one - which shows nothing to the right but the second backup (the default one for this install) shows the info to the right so Im guessing I have a corrupt backup!

I could cry, but maybe time to redo the whole system which is not very good really and not very reliable!

Thanks

[PitzKey (Itzik)]

Sorry I missed it.
What happens when you try to restore that backup?

[jacksonsystems (Cj)]

If I upload the backup file through the web GUI it uploads and then nothing happens I get redirected to the Restore screen, if I SCP the file over to the default backup directory, then go into the GUI and browse in Default location the tgz backup file shows up bit when I click restore I get an error saying error or undefined.

I’m am literally at a loss, I have a 500mb backup file which won’t restore even though it is supposed to

[PitzKey (Itzik)]

Is the backup module, and framework up to date?

[jacksonsystems (Cj)]

I’ve ran every update I can in the GUI and via yum update.