Ok - I can now answer this myself…
On SPA942 / 962, the procedure for an attended transfer is:
“transfer” -> Dial new party -> “transfer” again to complete.
On an SPA525, the procedure has changed to:
“transfer” -> Dial new party -> “XferLine” to complete.
To make it more confusing this button is hidden on the second page of soft keys. I re-rdered my buttons like this:
That way the transfer and transfer line buttons are both visible on the first screen along with the blind transfer etc. This drops the hold and end call buttons (which can be performed other ways).
Hope this helps someone.
My old post is below:
SPA-525 w/ 7.4.3 firmware + a SPA932.
My relavent XML is:
1800 30 Yes 1 Yes Asterisk No fnc=blf+sd+cp;[email protected];nme=Mitch Office
When a call is received, pressing transfer followed by button 1 on the 932 seems to start a NEW call - pressing transfer the second time seems to start a 3rd call leg (instead of finishing the transfer).
I think this is likely an issue with the SPA525 as the same config works with an SPA962, but I thought I’d check anyways to be sure…
Speed dial and line status DOES seem to work as expected - it’s only one-button transfer that seems to not work.
Thanks in advance!!!