Treat a phone # as an unknown #?

General Help
1

I sometimes get calls from 5738145000, which means something’s wrong with the PBX my freepbx box is behind, as this # doesn’t exist. Does anyone know of a way to treat a call from that # like one with no CID at all and process it through the privacy manager? I don’t want to blacklist it, I just want to make the caller put in their real number.

2

you would need to do something like add an inbound route that sent it off to a custom dialplan context where you ‘cleansed’ it and then send it back through the system once the CID has been removed, or something of that sort. I can’t think off hand of any simple ways to address that otherwise.

Philippe Lindheimer - FreePBX Project Lead
http//freepbx.org - IRC #freepbx

3

Anyone have any idea how to do this? I got a bunch of telemarketing calls from this “number” today, and I’d like to be able to blow them away without blacklisting the number.

4

if you just want to blow them away then do CID routing in the inbound routing section and send them to where ever you want them to go.

Philippe Lindheimer - FreePBX Project Lead
http//freepbx.org - IRC #freepbx

5

The problem is that I don’t want to blow everyone with that ID away, I want to make them put in their real number, just like privacy manager does on calls with no caller ID. I may end up directing it to an IVR or something to confuse telemarketing systems.

6

I do a lot of filtering based on caller ID.

I set up the inbound routes using Caller ID wildcards. For instance, I have _920. set to send all calls that begin with my area code.

If nothing matches, I have the any DID/ any CID set to send the caller a custom IVR where they are played the SIT tones, and able to leave a voicemail.

7

I would like to do a couple things (and I am new - so not sure where to look)…

One I would like to know if/how to set up a list of CID and route that to a specific IVR… is there anether way besied creating a bunch of iroutes??

And I would also like to explore an option for my customers to enter a ID (last 4 or something) and then direct them based on there input. But I dont want to have to set up a IVR option for each custom.

And help is appreciated.

Chris