Thanks Robert. Have done this. Will monitor and see how things go.
Unfortunately, it was still dropping the calls after moving disallowed_methods=update to the peer details. I had to put it back to SIP settings to stop the calls from dropping. I also tested the calling out issue from Connectwise, it works fine without disallowed_methods=update in the SIP settings but then stops working when I add it there… weird!
Can you take out the disallowed_methods = update from your sip.conf and add this instead
canreinvite = update,nonat
I have made the above changes. Will keep you posted. Thanks.
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