I have phone apps and I’m trying to make the transfer to vociemail work like it did for this customer old PBX I just replaced. In the old system, while talking to the caller the operator could press the transfervmail button followed by the DSS button of the desired extension and the caller would end up in the DSS extensions mailbox.
How can I make this happen with FreePBX and Sangoma S500 telephones?
This customer can’t or will not learn peoples extension numbers!!
Transfer to voicemail requires me to enter an extension and when I do this the caller hears the DTMF tones I enter into the phone apps transfer to voicemail screen. This is unacceptable.
Transfer * Extension Transfer required me to enter the extension number, but is silent to the caller.
Not desirable because you need to know the extension number.
Maybe when you press the Transfer to Voicemail APP (that takes way to long to open) it could bring up a list of extension to can select from if you don’t know the extension number. This way it would be silent to the caller.
Anyone have a solution to my Transfer to Voicemail