PBX Firmware: 10.13.66-17
FreePBX 13.0.190.19
Time Condition: Open M-F 9:00am - 5:30pm
Override feature code: *271
If condition matched: go to receptionist ring group
If condition not matched: got to after hours IVR
Once in awhile our receptionist will need to leave her desk, so she’ll hit a BLF key with feature code *271.
The BLF key will turn red or green & say time activated or deactivated.
Sometimes the system gets confused as to what state it’s in. She’ll hit the BLF key, it will say time activated & turn red.
But when someone calls in, her phone will still ring & the BLF key will turn green.
Why isn’t the temp. override sticking? How do I fix it to keep the temp. override in place until deactivated?
This is all happening during normal business hours. I’m not trying to deactivate the time condition after hours…