Time condition and overrides

I am trying to create a override code where I can activate when our staff are in our morning meeting.

More info on current setup. Incoming calls to to a ring group. If nobody answers it goes to an IVR.

We have morning meetings at different times. They take about 15 minutes. I’d like to be able to hit an override code and have all calls go to an IVR that basically tells the caller that we are in a meeting, press 1 for emergency, 2 for VM blast. When we are done the meeting we hit the code again and all goes back to normal.


Use the Call Flow module to do that. After you will configure it change the routing from your inbound routing to this call flow destination. Basically it is like day/night mode.
Do not forget to activate the feature code in the call flow module to manual activate/deactivate it.

Thank you,

Daniel Friedman
Trixton LTD.