Hello,
We have been using FreePbx for several years, with almost no problems, but this problem has been ongoing since the beginning. We are using FreePBX 2.10 with Astrisk 1.8.8.0 with a SIP trunk through CBeyond. When making an outgoing call from any extension and the other end answers into a voicemail system, the call is dropped with the message “the number is not answering.” Here is my log file from a recent call that did this:
[2013-02-13 08:42:06] VERBOSE[22432] netsock2.c: == Using SIP RTP TOS bits 184
[2013-02-13 08:42:06] VERBOSE[22432] netsock2.c: == Using SIP RTP CoS mark 5
[2013-02-13 08:42:06] VERBOSE[22432] app_dial.c: – Called SIP/cbeyond/3032275531
[2013-02-13 08:42:06] VERBOSE[2788] chan_sip.c: == Extension Changed 4759[ext-local] new state InUse for Notify User 1500
[2013-02-13 08:42:08] VERBOSE[22432] app_dial.c: – SIP/cbeyond-00003f8c is ringing
[2013-02-13 08:42:08] VERBOSE[22432] app_dial.c: – SIP/cbeyond-00003f8c is making progress passing it to SIP/4759-00003f8b
[2013-02-13 08:43:04] VERBOSE[22432] app_dial.c: – No one is available to answer at this time (1:0/0/0)
[2013-02-13 08:43:04] VERBOSE[22432] pbx.c: – Executing [s@macro-dialout-trunk:23] NoOp(“SIP/4759-00003f8b”, “Dial failed for some reason with DIALSTATUS = NOANSWER and HANGUPCAUSE = 16”) in new stack
[2013-02-13 08:43:04] VERBOSE[22432] pbx.c: – Executing [s@macro-dialout-trunk:24] Goto(“SIP/4759-00003f8b”, “s-NOANSWER,1”) in new stack
[2013-02-13 08:43:04] VERBOSE[22432] pbx.c: – Goto (macro-dialout-trunk,s-NOANSWER,1)
[2013-02-13 08:43:04] VERBOSE[22432] pbx.c: – Executing [s-NOANSWER@macro-dialout-trunk:1] NoOp(“SIP/4759-00003f8b”, “Dial failed due to trunk reporting NOANSWER - giving up”) in new stack
[2013-02-13 08:43:04] VERBOSE[22432] pbx.c: – Executing [s-NOANSWER@macro-dialout-trunk:2] Progress(“SIP/4759-00003f8b”, “”) in new stack
[2013-02-13 08:43:04] VERBOSE[22432] pbx.c: – Executing [s-NOANSWER@macro-dialout-trunk:3] Playback(“SIP/4759-00003f8b”, “number-not-answering,noanswer”) in new stack
[2013-02-13 08:43:04] VERBOSE[22432] file.c: – <SIP/4759-00003f8b> Playing ‘number-not-answering.ulaw’ (language ‘en’)
[2013-02-13 08:43:06] VERBOSE[22432] pbx.c: – Executing [s-NOANSWER@macro-dialout-trunk:4] Congestion(“SIP/4759-00003f8b”, “20”) in new stack
[2013-02-13 08:43:06] WARNING[22432] channel.c: Prodding channel ‘SIP/4759-00003f8b’ failed
[2013-02-13 08:43:06] VERBOSE[22432] app_macro.c: == Spawn extension (macro-dialout-trunk, s-NOANSWER, 4) exited non-zero on ‘SIP/4759-00003f8b’ in macro ‘dialout-trunk’
[2013-02-13 08:43:06] VERBOSE[22432] pbx.c: == Spawn extension (from-internal, 3032275531, 5) exited non-zero on ‘SIP/4759-00003f8b’
[2013-02-13 08:43:06] VERBOSE[22432] pbx.c: – Executing [h@from-internal:1] Hangup(“SIP/4759-00003f8b”, “”) in new stack
[2013-02-13 08:43:06] VERBOSE[22432] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/4759-00003f8b’
[2013-02-13 08:43:06] VERBOSE[2788] chan_sip.c: == Extension Changed 4759[ext-local] new state Idle for Notify User 1500
Any assistance would be appreciated.