I need something to do screen pops for CRM that is not supported by the commercial module. Specifically it’s called Dolphin Management, a CRM for orthodontists. Any suggestions?
Their support people say that the phone needs to be connected to the computer but I don’t know if that is actually necessary.
Are you talking about click-to-dial or incoming calls? I have experience using ActivaTSP, which is a TAPI that allows the use of an asterisk manager user to originate calls, though I don’t think it would work for incoming call notifications.