Ugh, still no luck. The phones are all over the place.
I’ve added every extension plus second lines (18 total extensions right now… 9 phones in use w/ 2 lines each… that’s at least how the old system was set up). I’ve gone into all nine Polycom IP web interfaces and pasted all 18 secrets.
For a little while three of the phones randomly worked. I could make outgoing calls outside the shop and call between those three phones w/ intra-office extensions. Extension 223 could dial 221 and 226… but if I dialed 222 it wouldn’t do anything (just silence) until I deleted and re-created a new 222 extension. And if I dialed all the others, they wouldn’t ring but would go straight to voicemail (“on the phone” default greeting). I have no idea why a few phones could call each other but none of the others.
I opened the Polycom web interfaces in multiple tabs and cycled between them; they are identical settings except for obviously the extension # itself and the secret I pasted into the password authentication. On paper, 223 should work identically to 224… except those two can’t connect to each other. But 223 and 226 could.
Under Asterisk Info it showed all phones online except for 222 and 224, for some random reason. Those two showed offline. I tried rebooting the phones with no luck, so then I restarted DHADi and Asterisk from within FreePBX… and now NONE of the phones show online. All are offline and just show “Connecting to…” when trying to dial any outgoing call (regular outside numbers OR intra-office)… even 223, 226 and 221 which were online and able to make calls ten minutes ago.
I absolutely cannot get these phones to register and STAY registered… any logical reason why some would work, some wouldn’t? And why, when restarting, NONE of them will connect?