In the System Recordings module, I cannot playback any of my recordings. When I click the blue icon in any web browser, a small window pops up, the quicktime logo is displayed briefly, then nothing happens. However, the recordings play fine in the phone system.
I also cannot play any built-in recordings. When I try to play a recording, I receive the following error in the pickup window:
No compatible wav, mp3 or gsm format found to play:
I found bug ticket already open, so I commented on it.
I have just began sftp’ing to the box and downloading the messages to verify. Or I lay the test recordings on an announcement and pioint an unused inbound route to it so I can listen.
Can anyone else recreate the issue?
Sorry, I mixed up System Recordings with Recordings in ARI.
I can confirm that it is not working, a bug is filed #5153
Please provide the version of FreePBX and web browsers that you are using.
Can one of the developers confirm this issue? Thanks.
I can confirm that it is working on my installs.
You have not provided the version of FreePBX or the Internet Explorer version
We are not magicians nor mind readers.
I am using FreePBX 184.108.40.206 with all of the latest modules.
The issue occurs in Internet Explorer 8 and Firefox 3.6.17.
You wrote[quote]No compatible wav, mp3 or gsm format found to play:
That means that there are no .wav, .mp3 or .gsm files.
In what format have you recorded the files?
I am not sure. If I try to play the “agent-login” built-in recording, I get the “No compatible wav, mp3 or gsm format found to play: agent-login” error in the popup window.
If I try to play a recording that I recorded using the *77 feature, nothing appears in the pop-up window except for a greyed-out Quicktime icon.
This issue has been resolved with the latest System Admin module.